OpRisk North America

This industry must-attend conference gathers 500+ senior operational risk directors from leading tier 1 banks, buy-side firms and regulators from across the globe.

Thank you to everyone that attended our 20th anniversary!

Risk.net is already busy planning next years conference, to register your interest, please fill out the remind me below.


To look at this years presentations, take a look at the link here.


To view the photos from this year's conference, take a look at the link here.


To discuss speaking opportunities at the 2019 conference please contact Genevieve Furtado:
+44 20 7316 9164


Industry leading speakers


Oprisk professionals


Deep dive panel discussions


Case study presentations


In-depth streams


Networking opportunities (**including seated lunches!)


Exclusive sessions (on Top 10 op risks 2018)


Days of content

James Oates

Global Head of Compliance & Operational Risk Control


Jim joined UBS in 2002 as part of the Trading Risk Audit (TRA) team in New York and was responsible for various fixed income businesses. In 2005, Jim was appointed Head of TRA and in 2007 as Head of the Investment Bank Audit Division. In March 2010, Jim was appointed the head of Group Internal Audit for UBS globally. On March 2016, Jim was appointed as Global Head Compliance & Operational Risk Control (C&ORC).

Prior to joining UBS, he worked in internal audit at Credit Suisse First Boston in New York from 2000 through 2002 focusing on its MBS/ABS and Private Equity businesses. From 1994 to 2000, Jim worked at Donaldson Lufkin & Jenrette which included a secondment to DLJ International in London from 1998 through 2000. He received an Honours BBA Degree in Finance from Iona College and is North American Securities Administration Association Series 7 and Series 63 registered.

Jim and his wife and two children live in New Jersey. His hobbies include tennis, golf and genealogy.

Beth Dugan

Deputy Comptroller for Operational Risk


Beth Dugan is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).
In this role, Ms. Dugan oversees policy and examination procedures development addressing operational risk, bank information technology, cybersecurity and critical infrastructure, payments systems, and corporate and risk governance. She assumed these responsibilities in November 2014.
Prior to this role, Ms. Dugan served as Examiner-In-Charge of Citizens Bank, NA, in Providence, Rhode Island, where she managed a team of examiners covering all disciplines, activities, products, and aspects of the bank.
Throughout her career at the OCC, Ms. Dugan has held a variety of leadership roles in supervising large complex financial institutions as well as midsize and community banks and technology service providers. She has significant examination experience in technology, operations, audit, Basel II, enterprise governance, systems integration, and credit, capital markets, and trading platforms. She also participated on the OCC's initial reviews of major service providers based in India. Ms. Dugan is a commissioned National Bank Examiner and Certified Information Systems Auditor.
Ms. Dugan joined the OCC in West Virginia where she assisted in supervising all aspects of community and mid-size national banks throughout the southeastern and mid-Atlantic region. She holds a bachelor of arts in English and a master of business administration fromWest Virginia University

Joshua Rosenberg

Executive Vice President, Chief Risk Officer


Joshua Rosenberg is executive vice president, chief risk officer and head of the Risk Group. Mr. Rosenberg oversees the Bank's risk management framework including its approaches to operational, financial and enterprise risk. Mr. Rosenberg also serves on the Bank's Management Committee and chairs the Bank's Risk Subcommittee.
Mr. Rosenberg joined the Bank in 2001 as a research economist. In 2009, he moved to the Risk Group and established and led the risk analytics function. In 2015, Mr. Rosenberg established and then served as the head of the Risk Group's enterprise risk management function. During the financial crisis, Mr. Rosenberg contributed to the development and implementation of lending programs including the Term Asset-Backed Securities Loan Facility and the Commercial Paper Funding Facility.
Prior to joining the Bank, Mr. Rosenberg was an assistant professor of finance at New York University's Stern School of Business. His research focused on derivatives, volatility and risk management. His papers have been published in journals including the Journal of Finance, the Journal of Financial Economics, the Journal of Business and the Journal of Derivatives.
Mr. Rosenberg holds a bachelor's degree in mathematics and religion from Oberlin College and a doctorate degree in economics from the University of California, San Diego.

Lazaro Barreiro

Director- Governance and Operational Risk Policy


Lazaro Barreiro is the Director for Governance and Operational Risk Policy within the Operational Risk Policy Division at the Office of the Comptroller of the Currency (OCC).
In this role, Mr. Barreiro manages a team responsible for establishing governance and operational risk policy and guidance for the agency. He assumed these duties in 2016.
Prior to his current role, Mr. Barreiro served as an Assistant Deputy Comptroller for the OCC's Pittsburgh Field Office. He has more than 31 years of financial services examination experience with the OCC, the former Office of Thrift Supervision, and the U.S. Securities and Exchange Commission.
Mr. Barreiro holds a bachelor's degree in finance from Florida State University and a master's in business administration in information technology from Barry University.

David Canter-McMillan

Function Head for Operational Risk


David Canter-McMillan is the Function Head for Operational Risk, reporting to the Bank's Chief Risk Officer. Mr. Canter-McMillan oversees the Bank's operational risk management framework. Mr. Canter-McMillan is also a member of the Bank's Operations Services Sub-Committee and Business Continuity Incident Response Team.

Mr. Canter-McMillan joined the Bank in 2017, after a 15-year career in the financial industry, having served in a variety of management roles in operations and risk management, supporting global fixed income and commodities sales and trading businesses.

Mr. Canter-McMillan holds a JD from the Cardozo School of Law at Yeshiva University and a BA from Eckerd College. Mr. Canter-McMillan was also a Squadron Legal Fellow at Wolfson College, Oxford University, where he researched harmonization opportunities across European Union legal regimes for racist and xenophobic internet content and also taught legal research and writing


Jay Newberry

Managing Director, Operational Risk Management


Jay Newberry is a Managing Director in Global Operational Risk Management at Citi. He has responsibility for the global Citi Operational Risk Policy and Framework for assessing, monitoring and communicating operational risks and the overall operating effectiveness of the internal control environment.

Jay's responsibilities include standards for Risk Identification and Monitoring, including risk appetite, key operational risks and key indicators. He is also responsible for standards for Scenario Analysis and related stress loss forecasting processes.

Jay oversees independent verification processes for operational risk.

Jay's prior experience at Citi includes leadership positions in developing and executing credit risk analytics, portfolio derivatives, capital, and credit portfolio management tools.

Jay earned his BA degree in Economics from Middlebury College and his MBA from the Tuck School at Dartmouth in the United States.


Todd Vermilyea

Senior Associate Director- Division of Banking Supervision and Regulation


Todd Vermilyea is a Senior Associate Director in the Division of Banking Supervision and Regulation. Vermilyea is responsible for the Division's Risk, Surveillance and Data Collections functions. In this role, he leads supervisory risk monitoring across the Federal Reserve System to promote consistent views of risk and their translation to policy formulation and supervisory activities.
Previously, Vermilyea was a Vice President at the Federal Reserve Bank of Philadelphia, where he oversaw both the Retail Risk Analysis and Banking Surveillance Units. Vermilyea joined the Philadelphia Reserve Bank in 2002 as a supervisory economist and previously worked as a national community bank examiner with the Office of the Comptroller of the Currency. He has a Ph.D. in Economics from the University of South Carolina and has published article in several leading academic journals focused on banking and regulation.

Glenna Hagopian

Chief Conduct Officer & Head of Enterprise Risk Management


Glenna Hagopian is the Chief Conduct Officer and Head of Enterprise Risk Management for the Risk Management division of Citizens Bank. She is responsible for developing and optimizing enterprise risk governance frameworks across all of the bank's risk disciplines, providing the tools, policies, technology and operating models used by 1,200 risk professionals. During her 27-year career with Citizens, Hagopian has designed and implemented a wide range of transformational programs and enterprise-wide initiatives, recently leading the company's program to achieve compliance with the OCC's Heightened Standards and designing and implementing the newly formed Conduct Office.
Hagopian has held progressive leadership roles in Risk Management, including Director of Portfolio Credit Risk Management, Director of the Basel II Program, and Corporate Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Officer. Prior to joining Risk Management, she served in a variety of positions in Commercial Lending and Loan Restructuring, Mezzanine Financing, Corporate Treasury and Technology &Operations Management. She also served as Finance Director for Citizens' Shared Services units, including Operations and Technology.
Hagopian earned a bachelor's degree in business management from the University of Maine, Orono, and completed executive leadership development programs with Harvard Business School and the Global Institute for Leadership Development. She is also a Certified Anti-Money Laundering Specialist (CAMS) and is active in the Risk Management Association, currently serving on the ERM Council.

Michael J Abriatis

Executive Vice President, Chief Operational Risk Officer


Michael J. Abriatis serves as PNC's Chief Operational Risk Officer. His is responsible for leading the PNC Operational Risk program. This includes both defining and implementing the PNC's Operational Risk program as well performing independent risk management activities.

He previously served as Chief Operating Officer for Corporate and Institutional Banking. In this role he was responsible for building the C&IB Business Risk Office as well as client analytics, communications, sales reporting, Canada Branch oversight, continuous improvement projects, and client experience initiatives.

Abriatis joined PNC in 2003 and has held numerous positions across PNC. Previous positions include Sr. Basel Program Manager, CFO Corporate Banking, CFO Wholesale Bank (National City Bank), Sr. Sourcing Manager and Business Improvement Consultant.

Michael has an undergraduate degree from Washington & Jefferson College and a MBA from Case Western Reserve's Weatherhead School of Business.


Joseph Iraci

Managing Director-Financial Risk Management, CRO TD Ameritrade Futures and Forex


Joe Iraci is a Managing Director at TD Ameritrade where he heads the Financial Risk Management team. Prior to this position he headed the Financial Markets Services Group, and the Corporate Risk team. Prior to joining TD Ameritrade Joe held several senior risk management positions within Fidelity Investments at both Fidelity Employer Services Corporation and Fidelity Brokerage Company. Joe previously had been the Head, New Business Operations, UBS AG, and the Regional Head Americas / Deputy Global Head of Operational Risk at Deutsche bank AG, a position he assumed from heading the Business Risk Management for Deutsche Bank's Corporate Trust and Agency Services business. Prior to joining Deutsche Bank, Joe had been a Bank Examiner with the FDIC and served in the United States Marine Corps. Joe completed his undergraduate studies at St. John's University and received his MBA from New York University.

Michael Barry

Executive Director, Head of Operational Risk


Michael Barry is an Executive Director and Head of Operational Risk and Information Security. Mr. Barry, who has nearly 20 years' experience in financial services, is responsible for identification, monitoring and control of the Operational Risk and Information Security functions.

Prior to joining the Americas Platform, Mr. Barry was a Director - Asia Pacific Head of Operational Risk, based in Hong Kong, and before that a Vice President, Asia Pacific (ex-Japan) Global Markets Business Management, Planning and Strategy at Nomura International. Prior to joining Nomura, Mr. Barry worked at DTCC and Citigroup.

Mr. Barry holds a BS in Economics from the University of London and a MBA - Finance, Business and Management from Hong Kong University - School of Business and Management.


Brendan Goode

MD, Global Head of Cyber Risk


Brendan Goode is a Managing Director and the Global Head of Cyber Risk at Citigroup. Brendan is responsible for improving cyber risk management, strengthening controls, and overseeing independent assessment and credible challenge activities in order to reduce the exposure to current and emerging cyber threats to vital assets, reputation, and operations.
Brendan joined Citigroup in 2017 from Deutsche Bank where he was previously a Managing Director and the Global Head of Information Security Operations and the Regional CISO for United Kingdom & Ireland. During his time there, Brendan led a 24x7 global team focused on the active detection and countering of cyber threats through the delivery of cyber threat management, security incident response, malware response, forensics investigations, vulnerability management, and data leakage prevention. He was also responsible for the implementation of the global CISO strategy across lines of business in the region.
Prior to his tenure at DB, Brendan was a Senior Executive Service (SES) member and the Director of the Network Security Deployment (NSD) at the Department of Homeland Security (DHS). In this role, he was responsible for the design, delivery and production support for intrusion detection, prevention and analytic capabilities. These systems, referred to as EINSTEIN, provided an active defense capability against highly-advanced and sophisticated cyber threats. Brendan also led technical efforts to establish information sharing capabilities between public and private sector organizations in order to improve the overall security of critical infrastructure systems. His efforts resulted in a NIST Innovation Award and a CSO40 Award for initiatives that demonstrate outstanding business value and thought leadership.
Prior to joining DHS, Mr. Goode was at Booz Allen Hamilton. During his time there, he provided strategic and technical guidance in the areas of systems engineering and integration, program management, policy and governance, and acquisition services to senior executives in DHS and the Department of Defense (DoD).
Mr. Goode holds a Bachelor of Science Degree in Electrical Engineering from the Virginia Polytechnic Institute and State University and a Master of Science Degree in Electrical Engineering from the University of Central Florida.

Novera Khan

Chief Risk Officer


Novera Khan, Chief Risk Officer, UNIPER

Uniper Chief Risk Officer since February 2016. Before, Novera has been leading the Market Risk department of Uniper Global Commodities since April 2014 and before that led the Gas, Oil & LNG Risk team. Novera has extensive experience in the energy industry and has held various Senior Risk Management positions across multiple markets and companies in the US and Europe.




Rick Driggers

Deputy Assistant Secretary


Rick Driggers serves as the National Protection and
Programs Directorate (NPPD) Deputy Assistant Secretary
for the Office of Cybersecurity and Communications
(CS&C) where he supports the development and
implementation of operational programs designed to
strengthen the security and resilience of the nation's
critical infrastructure.

Prior to this position, Rick served as the Principal Deputy Director for Operations for the National Cybersecurity and Communications Integration Center (NCCIC),Department of Homeland Security (DHS). He joined
DHS in 2003, serving in a variety of roles. Of note, he
was the Chief Technology Officer for the National
Protection and Programs (NPPD). Additionally, he supported the President's National Security Council as
the Director for Data and Systems Integration Policy and
the lead for developing the Climate Resilience Toolkit called for in the Presidents on Climate Action Plan. Before being appointed to the Senior Executive Service, Rick held multiple senior management positions within NPPD and the Office of Intelligence and Analysis.
A former United States Air Force Combat Controller, Rick deployed as a member of many U.S military and international Special Operations Forces operational and tactical teams conducting high risk mission in austere environments. He has received multiple military awards and decorations to include the Jumpmaster Parachutist Badge, the Military Freefall Jumpmaster Badge, Special Operations Combat Diver Badge, and the U.S. Army Ranger Tab.

He holds a B.S. in Applied Science and Technology and is a graduate of the Harvard Kennedy School of Government Senior Executive Fellows Program.