Speakers List - OpRisk North America

Keynotes & Keynote Panelists

James Oates

Global Head of Compliance & Operational Risk Control


Jim joined UBS in 2002 as part of the Trading Risk Audit (TRA) team in New York and was responsible for various fixed income businesses. In 2005, Jim was appointed Head of TRA and in 2007 as Head of the Investment Bank Audit Division. In March 2010, Jim was appointed the head of Group Internal Audit for UBS globally. On March 2016, Jim was appointed as Global Head Compliance & Operational Risk Control (C&ORC).

Prior to joining UBS, he worked in internal audit at Credit Suisse First Boston in New York from 2000 through 2002 focusing on its MBS/ABS and Private Equity businesses. From 1994 to 2000, Jim worked at Donaldson Lufkin & Jenrette which included a secondment to DLJ International in London from 1998 through 2000. He received an Honours BBA Degree in Finance from Iona College and is North American Securities Administration Association Series 7 and Series 63 registered.

Jim and his wife and two children live in New Jersey. His hobbies include tennis, golf and genealogy.


Beth Dugan

Deputy Comptroller for Operational Risk


Beth Dugan is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).
In this role, Ms. Dugan oversees policy and examination procedures development addressing operational risk, bank information technology, cybersecurity and critical infrastructure, payments systems, and corporate and risk governance. She assumed these responsibilities in November 2014.
Prior to this role, Ms. Dugan served as Examiner-In-Charge of Citizens Bank, NA, in Providence, Rhode Island, where she managed a team of examiners covering all disciplines, activities, products, and aspects of the bank.
Throughout her career at the OCC, Ms. Dugan has held a variety of leadership roles in supervising large complex financial institutions as well as midsize and community banks and technology service providers. She has significant examination experience in technology, operations, audit, Basel II, enterprise governance, systems integration, and credit, capital markets, and trading platforms. She also participated on the OCC's initial reviews of major service providers based in India. Ms. Dugan is a commissioned National Bank Examiner and Certified Information Systems Auditor.
Ms. Dugan joined the OCC in West Virginia where she assisted in supervising all aspects of community and mid-size national banks throughout the southeastern and mid-Atlantic region. She holds a bachelor of arts in English and a master of business administration fromWest Virginia University

Joshua Rosenberg

Executive Vice President, Chief Risk Officer


Joshua Rosenberg is executive vice president, chief risk officer and head of the Risk Group. Mr. Rosenberg oversees the Bank's risk management framework including its approaches to operational, financial and enterprise risk. Mr. Rosenberg also serves on the Bank's Management Committee and chairs the Bank's Risk Subcommittee.
Mr. Rosenberg joined the Bank in 2001 as a research economist. In 2009, he moved to the Risk Group and established and led the risk analytics function. In 2015, Mr. Rosenberg established and then served as the head of the Risk Group's enterprise risk management function. During the financial crisis, Mr. Rosenberg contributed to the development and implementation of lending programs including the Term Asset-Backed Securities Loan Facility and the Commercial Paper Funding Facility.
Prior to joining the Bank, Mr. Rosenberg was an assistant professor of finance at New York University's Stern School of Business. His research focused on derivatives, volatility and risk management. His papers have been published in journals including the Journal of Finance, the Journal of Financial Economics, the Journal of Business and the Journal of Derivatives.
Mr. Rosenberg holds a bachelor's degree in mathematics and religion from Oberlin College and a doctorate degree in economics from the University of California, San Diego.

Alex Beigelman

Managing Director, Operational Risk Officer, Head of Technology & Cybersecurity Risk


Alex is the JPMorgan Chase Technology Operational Risk Officer responsible for Technology and Cybersecurity risks for the firm. Alex re-joined JPMC in 2015 to establish this Independent Risk function. Previously he spent 8 years leading Information Security at UBS Americas. Alex has also had leadership roles at Deutsche Bank and Sun Microsystems and led a hedge-fund services startup. He has also started his own marine navigation software company.

Through his 30+ year career, Alex has had hands on and leadership roles across a wide variety of technology and business areas including application development, infrastructure management, technology architecture, business resilience, operations and security.

Alex is a graduate of Polytechnic University in Brooklyn, NY with a Masters Degree in Computer Science.


Lazaro Barreiro

Director- Governance and Operational Risk Policy


Lazaro Barreiro is the Director for Governance and Operational Risk Policy within the Operational Risk Policy Division at the Office of the Comptroller of the Currency (OCC).
In this role, Mr. Barreiro manages a team responsible for establishing governance and operational risk policy and guidance for the agency. He assumed these duties in 2016.
Prior to his current role, Mr. Barreiro served as an Assistant Deputy Comptroller for the OCC's Pittsburgh Field Office. He has more than 31 years of financial services examination experience with the OCC, the former Office of Thrift Supervision, and the U.S. Securities and Exchange Commission.
Mr. Barreiro holds a bachelor's degree in finance from Florida State University and a master's in business administration in information technology from Barry University.


Philippa Girling

SVP, Chief Risk Officer


Ms. Girling is SVP, Chief Risk Officer at Investors Bank. She was previously Business Risk Officer - SVP, at Capital One Commercial Bank. She has over 20 years of experience in the global financial services industry. She is a recognized risk management leader in the industry and was named one of the decade's "Top Fifty Faces of Operational Risk". In addition to authoring two Operational Risk textbooks, she is also an active public speaker on topics of Operational and Regulatory Risk Management. Holding a PhD (Global Affairs), the New York Bar and Financial Risk Manager (FRM) qualifications, she was also recognized in 2014 by Working Mother Magazine as one of the top 100 Working Mothers in America.

Michael Reidy

Director, Head of Risk Frameworks and Programs


Michael Reidy is Head of Enterprise Risk Frameworks at Citizens Bank, based in Providence, Rhode Island. Michael leads a team that develops and maintains the Enterprise and the Operational Risk frameworks, processes, and tools to enable proactive, transparent, and effective risk management across the Bank. Mr. Reidy joined Citizens in April 2016 with initial focus on Risk Appetite, Material Risk Identification, Key Risk Indicators, reporting and GRC capability.

Previously, he worked at GE Capital Americas where his most recent position was Enterprise Risk Leader. At GE, he also held senior roles in Risk Management, Business Integration, and Process Quality Improvement.

Michael holds a B.S. in Management from Babson College, and a MBA and certificate in Marketing Intelligence from the University of Connecticut, School of Business. He also holds a Six Sigma Master Black Belt certification.



Manan N. Rawal

Regional Head of Independent Model Review & Governance


Manan is currently a Senior Vice President at HSBC where he focuses on stress testing and enterprise wide risk management. Previously, he was Regional Manager of OTC Derivatives Pricing and Risk for HSBC's securities services division which involved evaluating client portfolios across multiple asset classes and strategies in the alternative investment space. Manan also worked at Deutsche Bank, Swiss Re and DKR Capital. At DKR, he ran a portfolio focusing on global volatility trading across convertible bonds and equity derivatives. His experience covers portfolio management for derivative products as well. He is also an adjunct faculty member at the New York Institute of Finance. Manan specializes in courses related to the trading and risk management of derivatives across asset classes, including equity, fixed income, foreign exchange and credit. His course offerings have also included stress testing, Asian capital markets, and structured products.
Manan has a B.S. Finance from the Wharton School at the University of Pennsylvania, M.Sc. in Economics from the London School of Economics and an executive MBA from the Trium program.

McHenry Kane

Senior Vice President, Director of AML


McHenry J. Kane joined New York Community Bancorp, Inc., on April 17, 2017, as a Senior Vice President, and Bank Secrecy Act and Office of Foreign Assets Control Officer. Mr. Kane is responsible for developing, implementing, administering and monitoring all aspects of the BSA/AML/OFAC Compliance Program and the day to day management of departmental staff, including ensuring all banking activities meet all applicable regulatory requirements. Mr. Kane manages a staff of approximately 88 engaged in various aspects of BSA, AML and OFAC compliance as well as technology support and governance for these endeavors. He acts as an advisor to the Bank's Board of Directors, Senior Management, Regulatory Affairs Officer and other Bank personnel regarding regulatory changes.

Mr. Kane came to NYCB from SunTrust Bank where he held senior management positions in BSA/AML Strategies and Planning, Anti-Money Laundering Director and Regulatory Attorney from 2008 to 2017. Prior to joining SunTrust, Mr. Kane was an attorney at Hunton & Williams LLP in Charlotte, N.C. where he represented several large financial institutions focused primarily on synthetic securitizations. Mr. Kane is licensed to practice law in Georgia, North Carolina and South Carolina.



Gustavo A. Ortega

Head of Corporate Operational Risk Management


Gus is a risk practitioner in the financial services industry with over 15 years of experience. Currently, he is responsible for Operational Risk policy, governance, programs and framework, data management and reporting at AIG. Gus's primary responsibility is maintaining an integrated operational risk function that supports the company's three lines of defense accountability model and ensures regulatory requirements are met with respect to the design and implementation along with continuous refinement of the Operational Risk program across AIG. Prior to AIG, Gus held various senior positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley.



Michael A. Barton

Director of Operational Risk Quantification and Scenario Analysis, CCAR/EC


Michael Barton, Head of Op Risk Quantification for Economic Capital, CCAR, and Scenario Analysis
Michael Barton is currently the Head of Operational Risk quantification and risk data analytics at AIG. His role entails leading the modeling efforts for CCAR estimation, economic capital, scenario analysis, allocation, and other analytical support for AIG's risk management framework. Before working at AIG, Michael was the Head of the Regulatory Solutions Quantification group in U.S. Bank's Corporate Treasury Department. In this role, he was responsible for CCAR/DFAST and regulatory capital modeling for Operational Risk, as well as setting up a governance framework for models and analytical tools in U.S. Bank's Corporate Treasury Department. When Michael left U.S. Bank, there were no open MRAs for the CCAR/DFAST Model. Previous to those roles, Michael worked in an actuarial capacity at Sun Life Financial in Boston handling variable annuity reserving, fixed and variable annuity lapse study estimations, and retirement product pricing. He held a similar variable annuity reserving role in Security Benefit Corporation in Topeka, KS before that. Michael has a Bachelor's Degree in Mathematics with an Actuarial Emphasis, and a Master's Degree in Theology.

Bala Ayyar

Managing Director, Chief Data Officer - Americas


Born and brought up in Mumbai India, Bala Ayyar has worked in the field of Finance & Accounting and Banking for more than thirty years. Bala holds professional accounting qualifications from both India and the United States. He has an undergraduate degree in mathematics from the University of Mumbai.
Since joining SG in 2009, he has held a range of positions. Currently, he is the Chief Data Officer, SG Americas, with responsibility for data management and governance within the Region. This function is responsible for implementing the requirements of BCBS 239, establishing sound data governance framework that meets Group needs and local supervisory expectations and creating a solid platform for the data to be leveraged for strategic business decisions. Prior to that, he headed up the Project Management Office for the SG US Transformation project. Roles before that included Head of Finance Offshoring in SG Bangalore and Deputy CFO of the Americas Region of their Corporate & Investment Bank.
Prior to joining SG, Bala was with the Imperial Bank of Commerce (CIBC) for fourteen years in a range of positions in Toronto and New York. As Senior Vice President of the Wholesale North America Finance, he headed up the controllership function for CIBC's World Markets and Treasury & Risk Management Strategic Business Units within North America. With a total team of about 175 individuals across Toronto and New York, he was responsible for establishing a SOX-compliant industry-leading Finance control environment as well as supporting the efficient execution of business initiatives and managing the Finance related US regulatory relationships during a very demanding period. Prior to that, he also had stints as the business-line controller for the Bank's US origination businesses (Corporate Lending, Investment Banking, Merchant Banking, Structured Finance and High Yield), as well as the 2/ic to the Chief Accountant, with responsibility for consolidated financial, management and regulatory reporting at the corporate level.
Prior to CIBC, he was with the public accounting firm of KPMG for 10 years, mostly in Bahrain in the Middle East. He held a range of positions culminating in Senior Manager. Responsible for assurance and consulting engagements for offshore banks, focused on technical excellence, customer satisfaction and practice profitability. He was the Engagement Senior Manager for the region's second-largest bank and also played a key role in setting up a Treasury consulting specialization within KPMG Bahrain.
Bala Ayyar lives in Basking Ridge, New Jersey, is married with two children and enjoys long-distance running.

Rajat Baijal

Head of Enterprise Risk


Rajat Baijal is the Head of Operational Risk & Control for Cantor Fitzgerald. He is responsible for designing and embedding a robust Operational Risk Framework across the banking/brokerage institution. This includes articulating and implementing a robust Risk & Control Self Assessment (RCSA), Risk Event Management and ICAAP process. Rajat has an MBA in Finance and has previously worked for Lloyds Banking Group and Aviva specialising in global implementation of their Operational Risk Framework.

Craig Spielmann

Former Global Head of Enterprise Risk Management Strategy


First Data - Craig is Global Head of Enterprise Risk Management Strategy and is responsible for developing and implementing the ERM Framework Elements, Integrating Risk Management into the Business Strategy, executing Top Risk Assessments, developing and driving the RCSA and Scenario Analysis Programs, ERM Training, Bank Sponsorship Risk Analysis, collecting and reporting External Events and leading the ERM Technology Program's Strategy and Architecture.
RBS - MD - Head of Operational Risk Management for the Americas where he was responsible for driving risk practices and governance to comply with the Federal Reserve's Cease & Desist Order over America's businesses. Craig designed major changes to RBS's risk framework and compensation program to align with the Federal Reserve's Compensation Initiative and Dodd -Frank. He also implemented regional level scenario analysis on major industry exposures such as DDOS, foreclosures practices, and Model Risk Management program. He also co-chaired the Americas Compliance and Operational Risk Committee and was a member of the IT Risk Committee, ORM Capital and Vendor Management Committees. In addition, Craig was also the
RBS - MD - Global Head of ORM's Systems and Analytics where he developed advanced analytical risk systems and ran the Global Risk Data Aggregation Initiative for ORM.
Citigroup - SVP/ CAO and Head of Risk Management for Global Technology Operations. Craig created and developed the firmware IT Risk Management Approach and Culture Initiative, developed a business approach to application risk classification, led the Executive Committee member and key driver of Citi's IT Risk Reengineering Initiative, Chaired the business wide Electronic Communications Committee.
J.P. Morgan - Head of JPM's Horizon Risk & Advisory Business. Craig created JPMorgan's Horizon GDC Solution deployed at J.P. Morgan and throughout the top institutions in the financial industry. Won several risk and technology awards including "Best Operational Risk Assessment Software," Received a Patent on "Measuring and Managing Operational Risk". Closed 26 major deals with top financial companies and regulators such as: The Federal Reserve Bank, Merrill Lynch, Credit Suisse, Prudential, The World Bank, Bank of China, Hong Kong Monetary Authority, Swiss Re, Bank of Tokyo - Mitsubishi, ABSA, Bradford& Bingley, British Petroleum, Kasikorn Bank, Developed an industry standard methodology for operational risk convergence .
J.P. Morgan - Head of Information Technology Risk Management . Craig built J.P. Morgan's first Global IT Risk Department and initiated significate changes such as forming and chairing the Global IT Governance Committee, rolling out RCSA ‘s globally, defining key performance metrics and creating regular dialogue with regulators around the world.
RiskTao, LLC - Craig is the CEO & Founder of RiskTao, LLC which specializes in Enterprise Risk Training and Advisory Services.
Education: Graduated from Iona College with a Double Major in History and Communications

Lester Joseph

Manager, Global Financial Crimes Intelligence Group


Lester Joseph is the Manager of the Global Financial Crimes Intelligence Group at Wells Fargo & Company. The primary mission of this Group is to provide intelligence on money laundering activity and financial crime trends to all parts of the company. Les joined Wells Fargo in March 2010 as the International Investigations Manager.

Prior to joining Wells Fargo, Les worked for the U.S. Department of Justice from 1984 to February 2010. From 2002-2010, he was the Principal Deputy Chief of the Asset Forfeiture and Money Laundering Section (AFMLS). He was a Deputy Chief in the Section since October 1991.

Les began his career with the Department of Justice in 1984 as a Trial Attorney in the Organized Crime and Racketeering Section. From 1981-1984, he was an Assistant State's Attorney in Cook County (Chicago), Illinois. He received his J.D. from The John Marshall Law School in Chicago and his B.A. from the University of Michigan.


Shari Daw

Head, Enterprise Risk Management


German Pliego Hernandez

Lead Statistician-Risk Analytics


German is the Lead Statistician for the Operational Risk Analytics Unit at AIG. In this role, German manages operational risk quantitative data analysis supporting AIG's regulatory stress testing, economic capital estimation, and the allocation of those estimates to the business. German develops statistical methodologies for use of cyber risk and other operational risk scenarios, as well as providing statistical guidance for other balance sheet forecasts related to AIG's stress testing exercise. Before working at AIG, German was an associate professor at the University of St. Thomas in St. Paul Minnesota and before that at Purdue University in Indiana, teaching Applied and Advanced Statistics, Data Mining, Machine Learning, Advanced Statistical Software, and Operations Research; all while conducting research in Applied Statistics, Financial Markets and Quality Control. German has a PhD in Statistics from Purdue University; Master's Degrees in Mathematical Statistics from Purdue University, Applied Statistics and Actuarial Sciences from "Centro Interamericano de Estudios de Seguridad Social" In Mexico City, Mexico, Operations Research, and an MBA; and a Bachelor's Degree in Business Administration from "Universidad Autonoma del Estado de Mexico" in Toluca, Mexico.



Glenn H. Hursh

Managing Director


Glenn is a Managing Director in KPMG LLP's Advisory practice in the Pittsburgh office. Glenn has over 25 years of risk management experience in the financial services industry, including 12 years in industry serving in various senior management positions in internal audit and regulatory compliance. Glenn also has over 15 years of experience providing enterprise risk management assessment, internal audit outsourcing and risk consulting services in the financial services industry.

Patrick Naim



Patrick Naim is the CEO of ELSEWARE and is widely recognized as an expert for operational risk modelling and quantification.

Patrick has an extensive experience in advising banks, insurance and energy companies for over 20 years in Continental Europe, UK, and North America.
Patrick is a frequent speaker on operational risk management, such as Oprisk USA & Europe in 2016. He is also the author of "Risk Quantification: Management, Diagnosis and Hedging" (Wiley, 2006), "Bayesian Networks" (Eyrolles, 2007) and "Bayesian Networks: a Practical Guide to Applications" (Wiley, 2008).

Patrick graduated from Ecole Centrale de Paris (M.Sc.) in economics and applied mathematics, and is Associate in Risk Management (ARM).



Advisory Board

Richard Cech

Senior Bank Examiner, Operational Risk Governance, Financial Institution Supervision Group


Rick is a Senior Bank Examiner. He joined the Operational Risk Governance unit at the New York Fed in December, 2011 in the Financial Institutions Supervisory Group (FISG).

Rick began his career as a municipal finance attorney, then joined J.P. Morgan & Co., where played a variety of roles in markets and investment banking. In the late 1990s, Rick joined J.P. Morgan's original operational risk development team. There, he was responsible for framework development tasks and loss data collection and reporting systems. While at J.P. Morgan, Rick chaired the IIF subcommittee that drafted the finance industry's recommendations for Basel II event type categories, and later participated in the definition of loss data recording standards for the Operational Risk data eXchange (ORX). Before joining the Fed, Rick was an operational risk framework consultant for RiskBusiness International, designing customized taxonomic models and structured risk management programs for institutional clients.

Rick has been a writer, speaker and business school instructor on operational risk topics. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University, and a J.D. from University of Connecticut School of Law (Law Review, lead articles editor).


Aengus Hallinan

Managing Director, Head of Operational Risk Management for the Americas and Global Markets


Aengus Hallinan is Managing Director and Global Head of IB Operational Risk at Credit Suisse, based in New York where he is also Regional Head of Operational Risk for the Americas. Mr Hallinan joined Credit Suisse in May 2014. Prior to that he worked for 19 years at UBS in a variety of roles in Equities, most recently as Managing Director and Chief Operating Officer for Global Equity Derivatives. Mr Hallinan began his career at Swiss Bank Corporation in London and has substantial international experience having been based in London, Tokyo, Hong Kong and New York.

Deborah Hrvatin

Managing Director- Global Head of Institutional Clients Group Operational Risk Management


Deborah Hrvatin is a Managing Director and the Global Head of Institutional Clients Group (ICG) Operational Risk Management at Citigroup, reporting to the ICG Chief Risk Officer. Deborah is responsible for improving risk management, strengthening controls, and enabling profitable growth within risk appetite. Deborah joined Citigroup in July 2017 from Deutsche Bank where she most recently was Managing Director and Head of Operational Risk for the Americas and the Global Corporate Finance division. During her 21 year tenure at Deutsche Bank, Deborah held numerous other roles including Head of Operational Risk for the Corporate Banking and Securities division where she was responsible for developing and implementing the division's operational risk management, supervision and information security framework. Deborah also held leadership roles within the business, including Chief Operating Officer for Deutsche Bank's Global Securitization Group.

Prior to joining Deutsche Bank in 1999, Deborah was an Equities Controller with Bankers Trust Company and also served as a Commissioned Bank Examiner with the Federal Reserve Bank of New York.

Deborah received her BBA and MBA in International Finance from Hofstra


Joshua A. Kotok

Chief Risk and Compliance Officer


Joshua Kotok is the Chief Risk and Compliance Officer at First Savings Mortgage Corporation. Joshua is an accomplished executive with demonstrated performance in leading operational and technology risk management and compliance initiatives. In addition, Joshua has identified and assessed operational and information technology risk from the regulatory and audit perspectives.
Prior to joining First Savings Mortgage Corporation, Joshua was the lead examiner for ongoing monitoring and targeted examinations of Freddie Mac's Operational Risk program for the Federal Housing Finance Agency (FHFA). Joshua also served as the Senior Manager of Operational and Technology Risk for the Making Home Affordable program where he led the development of the ORM framework and all supporting components. Joshua also has prior experience as a Big Four management consultant where he led several engagements for Financial Services clients specializing in operational, technology and compliance risk reviews, governance and supporting technology implementation (GRC).
Joshua holds a Bachelor of Science degree in Information Systems from Florida State University. Joshua is a Certified Fraud Examiner (CFE) as well as a Certified Information Systems Auditor (CISA). In addition, Joshua has held numerous industry association board positions including serving as the President and Education Director of the ISACA South Florida chapter and Vice President of the iCoast CIO council. Joshua is also a past presenter for the Global Association of Risk Professionals (GARP) and the Operational Risk North America conferences.

Dolores (Lori) Miller

Managing Director, Head of Operational Risk


Dolores (Lori) Miller, CFA is Managing Director, Head of Operational Risk for AIG Investments. Lori is responsible for executing the Operational Risk framework for Investments including RCSAs, risk assessment, and governance. Lori works to promote a proactive risk culture through key processes around new business, model risk, and risk event reporting.
Prior to joining AIG, Lori was Head of Client & Operational Risk for Deutsche Bank GTB Americas region with responsibility for the development and implementation of methodologies, processes, and tools to measure, report, and mitigate key operational risks and emerging risk. Prior to Deutsche Bank, Lori was the Head of Bank Operational Risk Oversight for the Americas region at Credit Suisse. Before her Operational Risk roles, Lori was Managing Director and Head of Asset Management at AMBAC; head of Taxable Fixed-Income portfolio management at American Express; and was a private placement portfolio manager with AIG. Lori has her Bachelors in Finance and her MBA in Finance from The Ohio State University, and is a CFA.

Ivan Pooran

Head of Operational Risk


Ivan is a seasoned Risk Manager, with diverse Business and Geographical experiences.

Ivan is currently VP at Guardian Life of America, where he leads the firms Operational Risk function. He is a member of the Corporate Risk Committee and is also responsible for Third Party Risk and Business Resiliency. More recently he was Chief Operational Risk Officer at Santander Bank US Holdings, where he had responsibility for the Operational Risk, Third Party Risk, Business Continuity and Information Management Programs. His primary focus at Santander was developing a Risk program in preparation for the Regulatory CCAR exam.

Prior to his role at Santander he was at GE Capital for close to four years as Managing Director-Head of Enterprise and Operational Risk for GE Capital Americas. In this role he had responsibility for Operational Risk, Governance, Risk & Control Assessments and Records Management. His primary objective was to develop a program that would make meaningful impact towards a cultural shift in Operational Risk Management.

Before GE he was at Citigroup for close to 21 years in multiple roles. His last role at Citi was as Global Head of Operational Risk for the Consumer and Commercial bank and was directly accountable for defining the framework and strategy for Operational Risk and in preparing the Bank for Basel AMA Compliance.

During the period of 2003-2010, Ivan held several roles in Europe and the Middle East, first as Audit Director for the Consumer Bank (based in Belgium), then as Country Risk Officer for Spain (based in Spain) and also Regional Credit Officer for Spain and Portugal. As a Senior Credit Officer he successfully managed the prelude and 1st phase of the economic crisis in Spain and Portugal.

Prior to his time in Europe, Ivan was with Banco Santander in Sao Paolo Brazil, where he was Business Manager for the Mid-Small Market segment. Other roles include Citi Bank CRO in Brazil, Venezuela and Colombia.

Ivan is married with 2 children. He is an Economist with an MBA and also holds degrees from Duke University and the London Business School. He is fluent in Spanish and Portuguese.



Jodi Richard

Chief Operational Risk Officer


Jodi Richard is Senior Vice President and Chief Operational Risk Officer at US Bank. Jodi leads the Operational Risk Management (ORM) function, which includes core Operational Risk Policy and AMA Framework components, Corporate Operational Risk programs and risk oversight functions . These include, Disaster Recovery / Business Continuity, Third Party Risk Management, Business Change and Product Due Diligence, Privacy compliance, Fraud Risk Management, Payments Risk, Enterprise Complaint Management, Physical Security and Executive Protection, Crisis Management, and Fraud investigation operations. The ORM function also is responsible for independent risk oversight of Information Technology Risk, Information Security Risk, and Data Governance which are centrally managed in the Technology and Operations Services support function.
Prior to joining U.S. Bancorp, Jodi was Executive Vice President and Head of Operational Risk and Internal Control for HSBC North America; where she led Operational Risk Management, AMA capital modeling, Risk-Based Incentive Compensation Program, Product Due Diligence, Enterprise Policy, Control Issue Management, Fiduciary Risk Management, and the enterprise risk heightened standards program. Jodi was with HSBC for 11 years, and served in other enterprise Risk roles including Head of Risk Governance and Administration, and Director of Regulatory Compliance. Prior to joining HSBC Jodi spent 12 years with the Office of the Comptroller of the Currency (OCC) where she served as National Bank Examiner specializing in retail credit and credit card bank supervision. Jodi was Chief Compliance Officer for Sears National Bank in between two periods with the OCC.

Jodi is an active member in industry groups, and serves as a member of RMA's Operational Risk Council, Chairman of the AMAG Steering Committee, and is a featured speaker at risk management conferences. Jodi serves on the Board of Directors of the Operational Risk Exchange (ORX). Jodi is a graduate of Leading Women's Executive program and was part of the American Banker's Most Powerful Women in Banking -Top Team Award in 2013 and 2015.

Jodi holds a B.A. in Finance from the University of Northern Iowa.


Frederick Spencer

VP and Chief Information Security Officer


Frederick Spencer (Fred) has an extensive background in software development, cyber security and operational risk management practices, business and data architectures, quality assurance and global regulatory frameworks. Fred is currently the Chief Information Security Officer and head of IT Risk Management at Everest Re.
Fred was most recently was the head of Data and IT Risk Management at Societe Generale where he established and guided operational risk, Cyber Risk and IT Risk oversight. Prior to joining Societe Generale, Fred was a Senior Examiner with the Federal Reserve Bank of New York (FRBNY) with responsibility as the primary IT Risk Supervisor assigned to AIG where he led examinations and monitored the firm's IT and risk programs including: cyber security, data governance, board and senior management oversight, software development, architecture, infrastructure and digital transformation activities. Prior to joining FRNBY, Fred was the global head of IT and Operational Risk Program Management at Bank of America/Merrill Lynch. There, he led the creation of a new/improved operational risk taxonomy and initiated the transformation program towards a new/improved industry leading operational risk platform. Prior to this role, Fred spent 20 years at JP Morgan Chase where he held roles various roles over time including: global Chief Technology Officer for operational risk IT risk and vendor risk, head of risk and finance data management, head of FDIC/regulatory infrastructure, and chief business technologist of the credit risk analysis, and head of data warehousing architecture.
Fred is a frequent lecturer at industry forums on an array risk management and data topics and has contributed to two risk management related patents. Frederick holds an MBA in Finance/MIS from Fairleigh Dickinson University and recently earned CRISC, CGEIT and ICBRR industry certifications.

Kathleen M Stack

Senior Vice President, Operational Risk


Kathy Stack is the US Head of Operational Risk Policy and Framework and the Deputy Head of US Operational Risk at HSBC. In this role, Kathy is responsible to design, communicate and promote awareness of the US Operational Risk Framework and underlying procedures. She provides support and guidance on implementation and measures use and embedding of the Framework.

Kathy has over 30 years of experience at HSBC, with over 11 years in Operational Risk. She received an undergraduate degree from Niagara University and a Masters in Business Administration from Canisius College.