Keynotes & Keynote Panelists

Maryann Hunter

Deputy Director- Division of Banking Supervision and Regulation


Maryann Hunter is the deputy director of the Division of Bank Supervision and Regulation at the Board of Governors of the Federal Reserve System. Ms. Hunter has responsibility for the Federal Reserve's program for supervision and risk management and oversees the supervision of U.S. banking organizations and foreign banking organizations operating in the U.S. Ms. Hunter joined the Board in 2006 as an adviser and was later promoted to deputy director in the Division of Consumer and Community Affairs. She was named deputy director in the Division of Bank Supervision and Regulation in August 2010. Prior to joining the Board of Governors staff, Ms. Hunter held a number of high-level positions at the Federal Reserve Bank of Kansas City. She started her career at the Federal Reserve as an examiner in 1981 and was promoted to senior vice president and officer in charge of Supervision in 2000. She also served as senior vice president and branch manager in charge of bank operations at the Denver Branch of the Federal Reserve Bank of Kansas City. Ms. Hunter has a B.A. from Pennsylvania State University and an M.P.P. from the University of Michigan's Ford School of Public Policy. She is also a graduate of the Colorado Graduate School of Banking.

Thomas Ferlazzo

Senior Vice President, Supervision Group- Operational Risk


Tom joined the Federal Reserve Bank of New York in September 2008. He is responsible for the operational risk supervisory program. In this role, Tom oversees examiner activities in areas such as cyber security, business resiliency, internal audit, high speed automated trading, and data risk aggregation. Prior to joining the Federal Reserve, Tom was an Operations Manager in the financial sector in both banking and broker/dealer services. Tom is a Certified Regulatory and Compliance Professional from the Wharton FINRA program and holds a business degree from the City College System of New York.

Ken Phelan

Chief Risk Officer


Ken Phelan joined the U.S. Department of the Treasury as its first Chief Risk Officer ("CRO") in November of 2014. Reporting to the Deputy Secretary, he is responsible for establishing and building Treasury's Office of Risk Management and to provide senior Treasury and other Administration officials with analysis of key risks including credit, market, liquidity, operational, governance and reputational risks across the Department.

Prior to joining Treasury, Ken served as the CRO for RBS Americas (RBSA) from June, 2011 to October 2014. Before RBS, Ken was the post conservatorship CRO for Fannie Mae from 2009 - 2011, where he was responsible for Credit, Market and Operational risk across the firm. Prior to Fannie Mae, Ken joined Wachovia in 2008 as CRO where he provided leadership for Credit, Market and Operational risk management while assisting in the transition phase of the company during its merger with Wells Fargo. Prior to Wachovia, Ken held a variety of senior risk roles at JP Morgan, UBS and Credit Suisse in the areas of Risk Strategy Development, Loan Portfolio Management, Risk Policy and Analytics/Methodology and Model Review, Market and Credit Risk Management.

Ken has more than 20 years of experience across risk management, capital markets and structured products. He holds a JD from Villanova University School of Law, an MS in Economics from Trinity College, Dublin and a BS in Finance from Old Dominion University.


Lisa Broomer

Global Head of Operational Risk


Lisa has been with JPMorgan Chase for 30 years and is currently the head of Corporate Operational Risk, including Firmwide Operational Risk Practices, Measurement and Strategy. She leads the team responsible for operational risk stress testing and capital calculation. Lisa is also responsible for maintaining the Firm's Operational Risk Management Framework and minimum standards for its application as well as the Operational Risk Appetite process.
Prior to this role, Lisa was the Chief Administrative Officer for the risk function for the Commercial Bank. Prior to joining the Commercial Bank as the (CB) Risk Chief Administrative Officer. Prior to joining Commercial Bank, Lisa managed a number of cross-discipline activities including the firm-wide comprehensive capital analysis and review process (now CCAR). She led the firm's Basel II implementation efforts, coordinated the firm's response to Basel III proposals and managed regulatory capital reporting through the financial crisis.
Lisa has been a strong supporter of diversity efforts throughout her 29 years at JPMorgan Chase and has served on the WiRE (Women in Risk Exchange) Steering Committee and as Chair of the firm-wide Women's Interactive Network (WIN) for 5 years. She currently serves on the Board of the Directors of the Operational Riskdata Exchange Association (ORX).
Lisa earned an MBA in Finance from New York University and a BS in Finance from SUNY Albany. Lisa is married with two children.

Deborah Hrvatin

Managing Director, Head of Operational Risk Management Americas


Deborah Hrvatin is a Managing Director and Head of Operational Risk Management (ORM) for the Americas, reporting to the Chief Risk Officer. Ms. Hrvatin is responsible for improving risk management, strengthening controls, and enabling profitable growth within the Americas regional risk appetite. Ms. Hrvatin also holds global second line ORM responsibilities for various business and control functions. Prior to this, she was Chief Operating Officer (COO) of Group Technology & Operations Americas. In this capacity, she was responsible for partnering with the Americas Leadership Team to ensure that business and strategic objectives were achieved and the operating model optimized.

With over 29 years of industry experience, Deborah has held numerous other roles in Deutsche Bank including working in Corporate & Banking Securities (CB&S), where she was Director and Head of Operational Risk Management. She was responsible for developing and implementing the division's operational risk management, supervision and information security framework. Deborah also held other leadership roles within the business management organization, including the Chief Operating Officer for Deutsche Bank's Global Securitization Group, as well as various other roles focusing on new business development and operational excellence.

Prior to joining Deutsche Bank in 1999, Deborah was an Equities Controller with Bankers Trust Company and also served as a Commissioned Bank Examiner with the Federal Reserve Bank of New York.

Deborah is the Co-Chair of Deutsche Bank's "Women on Wall Street" Employee Resource Group and is a member of The Women's Bond Club and the Global Association of Risk Professionals (GARP).

Deborah received her BBA and MBA in International Finance from Hofstra University.


Aengus Hallinan

Managing Director, Head of Operational Risk Management for the Americas and Global Markets


Aengus Hallinan is Managing Director and Global Head of IB Operational Risk at Credit Suisse, based in New York where he is also Regional Head of Operational Risk for the Americas. Mr Hallinan joined Credit Suisse in May 2014. Prior to that he worked for 19 years at UBS in a variety of roles in Equities, most recently as Managing Director and Chief Operating Officer for Global Equity Derivatives. Mr Hallinan began his career at Swiss Bank Corporation in London and has substantial international experience having been based in London, Tokyo, Hong Kong and New York.

Jodi Richard

Chief Operational Risk Officer


Jodi Richard is Senior Vice President and Chief Operational Risk Officer at US Bank. Jodi leads the Operational Risk Management (ORM) function, which includes core Operational Risk Policy and AMA Framework components, Corporate Operational Risk programs and risk oversight functions . These include, Disaster Recovery / Business Continuity, Third Party Risk Management, Business Change and Product Due Diligence, Privacy compliance, Fraud Risk Management, Payments Risk, Enterprise Complaint Management, Physical Security and Executive Protection, Crisis Management, and Fraud investigation operations. The ORM function also is responsible for independent risk oversight of Information Technology Risk, Information Security Risk, and Data Governance which are centrally managed in the Technology and Operations Services support function.
Prior to joining U.S. Bancorp, Jodi was Executive Vice President and Head of Operational Risk and Internal Control for HSBC North America; where she led Operational Risk Management, AMA capital modeling, Risk-Based Incentive Compensation Program, Product Due Diligence, Enterprise Policy, Control Issue Management, Fiduciary Risk Management, and the enterprise risk heightened standards program. Jodi was with HSBC for 11 years, and served in other enterprise Risk roles including Head of Risk Governance and Administration, and Director of Regulatory Compliance. Prior to joining HSBC Jodi spent 12 years with the Office of the Comptroller of the Currency (OCC) where she served as National Bank Examiner specializing in retail credit and credit card bank supervision. Jodi was Chief Compliance Officer for Sears National Bank in between two periods with the OCC.

Jodi is an active member in industry groups, and serves as a member of RMA's Operational Risk Council, Chairman of the AMAG Steering Committee, and is a featured speaker at risk management conferences. Jodi serves on the Board of Directors of the Operational Risk Exchange (ORX). Jodi is a graduate of Leading Women's Executive program and was part of the American Banker's Most Powerful Women in Banking -Top Team Award in 2013 and 2015.

Jodi holds a B.A. in Finance from the University of Northern Iowa.


Neil Roth

Head of Operational Risk for Combined U.S. Operations


Neil Roth joined RBC as Head of Operational Risk for Combined U.S. Operations, and is currently U.S. Head of Operational Risk Governance. He previously worked for MUFG Securities, where he was the Deputy International Head and U.S. Head of Operational Risk, BNP Paribas, where he worked in Oversight of Operational Permanent Control, Fortis, where he was U.S. Head of Operational Risk, and Bank of New York Mellon, where he started his career in Operational Risk in 2002. He was featured on the cover of the July 2013 edition of "Operational Risk & Regulation Magazine," and has spoken at many conferences over the last 10 years, starting with Op Risk USA way back in 2007. Mr. Roth graduated from Brown University with a double-major in Philosophy (cum laude) and Economics. He resides in Westchester with his wife and two children.

Beth Rudofker

Global Head of Head of Operational Risk Management


Beth Rudofker joined Citi on November, 2016 as the Global Head of Operational Risk Management with responsibility to manage the full range of ORM disciplines at Citi in close partnership with the Business and Regional CROs, as well as business colleagues. She is a member of the Risk Management Executive Committee.
Prior to that, Beth joined GE Capital in 2014 to lead the global ORM function where she was responsible for the design and implementation of the ORM framework in accordance with strong risk management practices. Beth also managed functional Risk groups including Third Party Risk, Fraud Risk, Records and Information Management, and IT Risk Management. Prior to GE, Beth was the Head of Corporate Operational Risk at JP Morgan where she was responsible for managing the Firm's global operational risk framework including governance, policies, standards and the capital methodology necessary to meet Basel advanced regulatory requirements. Beth has built an extensive career in financial services establishing and leading internal control functions, including Global Head of Operational Risk and Corporate Compliance at Barclays Capital and various global roles at Lehman Brothers, including Global Head of Internal Audit and Controller leadership positions.
Beth holds a Bachelor's Degree in Industrial Engineering from Northwestern University and an MBA in Finance from Columbia University.



Paulomi Shah

Head of Operational Risk, Global Banking and Markets


PAULOMI SHAH is the Global Banking and Global Markets Operational Risk executive for Bank of America. As the head of Global Banking and Global Markets Operational Risk, Paulomi is responsible for overseeing the identification, mitigation, monitoring and reporting of operational risk across the Global Banking and Markets businesses. She is based in New York.
Paulomi joined Bank of America in December 2014, after spending 18 years at HSBC where she held a variety of senior leadership roles in banking, risk management and corporate governance within the Global Banking and Markets arena. Most recently, she served as the head of HSBC Securities Services, Americas and prior to that as the Chief Operating Officer for HSBC Securities (USA) Inc., the firm's broker dealer division.
Before joining HSBC, Paulomi spent three years at the Federal Reserve Bank of New York as an International Bank Examiner within the Supervision division where she was responsible for assessing the risk management capabilities of U.S. money center banks and their overseas branches and subsidiaries.


Bob Agan

SVP, Director of Enterprise Risk Management


Bob Agan has been with OppenheimerFunds Inc. since March of 1997, when he joined the firm as Vice President of Shareholder Administration. As Senior Vice President and Director of Enterprise Risk Management, Bob and his team work to ensure independent oversight of OppenheimerFunds' operational, regulatory, legal, technology, financial and strategic risks; developing and coordinating the regular measurement and assessment of these risks, and furthering the implementation of our operational and financial risk management strategies as well as playing a key role in ensuring the effectiveness of the Enterprise Risk Management and Operational Risk Committees.
Bob has 27 years of experience in the mutual fund industry. During that time, he has held many positions in accounting, auditing, finance and operations. Prior to his current role, Bob was a Senior Vice President of the Fund Administration and Control Team, which is part of the firm's Technology and Operations division. He was responsible for the relationship management and oversight of these functions as well as the coordination of the IT systems migration from Oppenheimer's systems to their service Provider's global technology platforms.

Bob graduated cum laude from Missouri State University with a Bachelor of Science Degree in Economics and Accounting. He is a CPA and holds FINRA series 7, 24, 6 and 26 licenses.



Yakut Akman

Chief Third Party Management Officer


Yakut Akman brings 35 years of diverse banking experience to her role of Chief Third Party Management Officer. She has responsibility, authority and accountability for the end-to-end Third Party Management Program, and leads global efforts to strengthen Citi's organizational framework, as well as processes and tools to manage third party risk.

Yakut's Citi career started in Istanbul, Turkey, as a Management Trainee. She then managed several trading support groups in New York ranging from Capital Markets and Fixed Income to Foreign Exchange, and was instrumental in establishing Citi's Interest Rate Derivatives Operations in the early 1990s. In 1996 she transferred to London as Director of Trade Services in Europe, managing Citibank's main service delivery hub in London supporting Europe.

Yakut is known for her abilities to connect operational details to the strategic business vision and drive meaningful change - an approach sharpened by many years in Operation & Technology and her role as Program Director in in Citi's Internal Audit, overseeing critical Investment and Consumer banking businesses, and also serving as Deputy Chief Auditor of Citi's Student Loan Corporation.

Prior to her current role, Yakut served as Global Head of Risk Management for Citi's Enterprise Infrastructure. Her responsibilities covered all operational risk disciplines including Information Security, Continuity of Business, and Third Party Management.

Yakut is a member of the Information Systems Audit and Control Association (ISACA) and is certified in CISA (Certified Information Systems Auditor). She is a Magna Cum Laude graduate of Mount Holyoke College with a degree in Economics.




Bala Ayyar

Managing Director, Chief Data Officer - Americas


Born and brought up in Mumbai India, Bala Ayyar has worked in the field of Finance & Accounting and Banking for more than thirty years. Bala holds professional accounting qualifications from both India and the United States. He has an undergraduate degree in mathematics from the University of Mumbai.
Since joining SG in 2009, he has held a range of positions. Currently, he is the Chief Data Officer, SG Americas, with responsibility for data management and governance within the Region. This function is responsible for implementing the requirements of BCBS 239, establishing sound data governance framework that meets Group needs and local supervisory expectations and creating a solid platform for the data to be leveraged for strategic business decisions. Prior to that, he headed up the Project Management Office for the SG US Transformation project. Roles before that included Head of Finance Offshoring in SG Bangalore and Deputy CFO of the Americas Region of their Corporate & Investment Bank.
Prior to joining SG, Bala was with the Imperial Bank of Commerce (CIBC) for fourteen years in a range of positions in Toronto and New York. As Senior Vice President of the Wholesale North America Finance, he headed up the controllership function for CIBC's World Markets and Treasury & Risk Management Strategic Business Units within North America. With a total team of about 175 individuals across Toronto and New York, he was responsible for establishing a SOX-compliant industry-leading Finance control environment as well as supporting the efficient execution of business initiatives and managing the Finance related US regulatory relationships during a very demanding period. Prior to that, he also had stints as the business-line controller for the Bank's US origination businesses (Corporate Lending, Investment Banking, Merchant Banking, Structured Finance and High Yield), as well as the 2/ic to the Chief Accountant, with responsibility for consolidated financial, management and regulatory reporting at the corporate level.
Prior to CIBC, he was with the public accounting firm of KPMG for 10 years, mostly in Bahrain in the Middle East. He held a range of positions culminating in Senior Manager. Responsible for assurance and consulting engagements for offshore banks, focused on technical excellence, customer satisfaction and practice profitability. He was the Engagement Senior Manager for the region's second-largest bank and also played a key role in setting up a Treasury consulting specialization within KPMG Bahrain.
Bala Ayyar lives in Basking Ridge, New Jersey, is married with two children and enjoys long-distance running.

Carrie M. Barranca

Head of Audit, Operational Risk


Carrie is an Executive Director in Group Internal Audit based in New York. She has 25 years of regulatory, BSA/AML and sanctions compliance, internal audit and credit risk management experience. Carrie joined Standard Chartered Bank in 2012 and in 2013, completed a group-risk based audit of Operational Risk comprised of five audit reports. In January 2016, Carrie was appointed the Head of Audit - Operational Risk. In her new role she developed the audit plan and scope, including country operational risk audits, conducted Group Internal Audit trainings on the Bank's operational risk methodology, performs continuous monitoring and governance activities.
Prior to 2016, Carrie led many large and thematic audits and completed a BSA/AML Group Internal Audit training deck. She has also provided input to the audit plan, continuous monitoring, and introduced and led a bi-monthly US Audit Team meeting covering such topics as lessons learned.
Carrie joined Standard Chartered New York Branch from the New York State Department of Financial Services, where she was a Senior Bank Examiner in the Foreign and Wholesale Banks Division focusing in particular on BSA/AML/Sanctions examinations. Prior to that role, Carrie worked for a number of international banking organizations in various roles ranging from BSA/AML and sanctions compliance, credit risk management and internal audit. She started her career at the Federal Reserve Bank of New York.
Carrie participates in many speaking engagements and authored two articles that were published in leading industry publications. Carrie holds a BS from St. John's University.



Michael A. Barton

Director of Operational Risk Quantification and Scenario Analysis, CCAR/EC


Michael Barton, Head of Op Risk Quantification for Economic Capital, CCAR, and Scenario Analysis
Michael Barton is currently the Head of Operational Risk quantification and risk data analytics at AIG. His role entails leading the modeling efforts for CCAR estimation, economic capital, scenario analysis, allocation, and other analytical support for AIG's risk management framework. Before working at AIG, Michael was the Head of the Regulatory Solutions Quantification group in U.S. Bank's Corporate Treasury Department. In this role, he was responsible for CCAR/DFAST and regulatory capital modeling for Operational Risk, as well as setting up a governance framework for models and analytical tools in U.S. Bank's Corporate Treasury Department. When Michael left U.S. Bank, there were no open MRAs for the CCAR/DFAST Model. Previous to those roles, Michael worked in an actuarial capacity at Sun Life Financial in Boston handling variable annuity reserving, fixed and variable annuity lapse study estimations, and retirement product pricing. He held a similar variable annuity reserving role in Security Benefit Corporation in Topeka, KS before that. Michael has a Bachelor's Degree in Mathematics with an Actuarial Emphasis, and a Master's Degree in Theology.

Brenda Boultwood

Senior Vice President of Industry Solutions


Brenda Boultwood is responsible for a portfolio of key industry verticals, including Energy and Utilities, Federal Agencies, and strategic Banking and Financial Services customers. She also currently serves on the Board of the Committee of Chief Risk Officers (CCRO).
Brenda has a rich career in Risk Management. Most recently she served as Senior Vice President and Chief Risk Officer at Constellation Energy. Prior to that, she served as Global Head of Strategy, Alternative Investment Services at J.P. Morgan Chase & Company, where she developed the strategy for the company's Hedge Fund Services, Private Equity Fund Services, Leveraged Loan Services, and Global Derivative Services. During her tenure at J.P. Morgan Chase, Brenda also served as Global Head of Strategic Risk Management for its Treasury Services Group, and Global Business Head of Global Derivative Services for its Alternative Investment Services Group.
At Bank One Corporation, she served as Head, Corporate Market Risk Management and Counterparty Credit, and Head of Corporate Operational Risk Management, before advancing to Head, Global Risk Management for the company's Global Treasury Services Group.
Brenda has also worked with PricewaterhouseCoopers and Chemical Bank Corporation. Additionally, she taught the MBA program at the University of Maryland. Brenda was a member of the CFTC Technology Advisory Committee, and has also served on the Board of the Global Association of Risk Professionals (GARP).
Brenda graduated with honors from the University of South Carolina with a Bachelor's degree in International Relations. She also earned a PhD in Economics from the City University of New York City College.

Richard Cech

Senior Bank Examiner, Operational Risk Governance, Financial Institution Supervision Group


Rick is a Senior Bank Examiner. He joined the Operational Risk Governance unit at the New York Fed in December, 2011 in the Financial Institutions Supervisory Group (FISG).

Rick began his career as a municipal finance attorney, then joined J.P. Morgan & Co., where played a variety of roles in markets and investment banking. In the late 1990s, Rick joined J.P. Morgan's original operational risk development team. There, he was responsible for framework development tasks and loss data collection and reporting systems. While at J.P. Morgan, Rick chaired the IIF subcommittee that drafted the finance industry's recommendations for Basel II event type categories, and later participated in the definition of loss data recording standards for the Operational Risk data eXchange (ORX). Before joining the Fed, Rick was an operational risk framework consultant for RiskBusiness International, designing customized taxonomic models and structured risk management programs for institutional clients.

Rick has been a writer, speaker and business school instructor on operational risk topics. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University, and a J.D. from University of Connecticut School of Law (Law Review, lead articles editor).


John J. Doherty

Partner, Information Technology Advisory Services


John Doherty is a partner in Ernst & Young's Information Technology Advisory practice with over 27 years of experience in the financial services industry managing information technology (IT) matters for international companies. He has extensive experience in IT risk management, information security, privacy, regulatory compliance, IT governance, technology operations, and project management. John is the Global leader of IT Risk Management for Ernst & Young.

Selected Major Projects

 John leverages advanced skills in business, accounting, and technology to bring valuable capabilities required for approaching information security, compliance, and other technology projects from a business perspective. He can understand and apply his regulatory insight to business processes, controls, compliance, risk management, governance, reporting, and technology.

 John has managed and overseen various BHC reporting initiatives. John has assisted newly approved BHCs in various capacities, including examination readiness projects such as product control and report specific examinations and gap assessments. He has lead a multi-year implementation of a vendor reporting tool for implementation of the FR Y-9C, FFIEC 031, and hundreds of entity reports (FR Y-11/ 2314).

 John has lead for several high-profile global banking and hedge fund projects designing technology architectures, information protection programs and capability maturity models (CMM) for security technologies based on ISO 17799, NIST 800 series, and FFIEC Information Security Guidelines. Developed a FSI Industry Benchmarks based on the CMM.

 He executed many regulatory and risk management engagements for broker dealers, investment banks, and banks and their subsidiary companies. He has been involved in assisting clients in their regulatory and industry compliance and control issues related to COSO, FDICIA, IEEE, SEC Automated Review Policy, SEC Derivatives Policy Group, FFIEC, Bank of England, Financial Supervisory Authorities (FSA) EBK Reporting, and other regulators within the financial services industry.

 Managed GRC technology enablement design and implementation effort for leadings global organizations. The project objectives are to streamline their global IT Governance Framework and the assessment processes that support the compliance efforts for the information technology division. The technical design encompasses the global footprint of the organization and the many challenges multiple language support and different cultures can present.

 Managing IT Risk Governance Assessment projects for broker dealers, investment banks, and banks. He has experience with IT Risk Management Program and framework; design of the IT Risk Management future state; development of a Strategic plan and roadmap for achievement of future state - including areas such as, business requirements, governance, policies and standards, risk identification, KRIs, risk processes risk tools and technology, compliance, monitoring and reporting, training and awareness programs. The risk and control framework component were based off of leading practices and a combination of standards (COSO, COBIT, ISO27001 & 17799, ITIL,SEI, GAPP,FFIEC Handbooks).

 He is experienced in performing technology assessments and remediation projects for organizations implementing new staffing models for the broker dealer and banking organizations. He has experience with outsourcing/out-tasking programs and frameworks; designing of the outsourcing future state; development of a implementations plans and roadmaps - including areas such as, business requirements, governance, policies and standards, risk identification, KRIs, monitoring and reporting, training, and awareness programs.



Graeme Farrell

Global Head, Operational Risk Management Framework


Graeme Farrell is the Global Head of Operational Risk Framework at J.P. Morgan Chase, based in NY where he is responsible for architecting and deploying the global Operational Risk Management Framework (ORMF). This includes OR reference data, RCSA, event analysis, risk analytics and reporting, KRIs, independent challenge and global regulatory management.

Previously Mr. Farrell was the APAC Head of Operational Risk for JPMC based in HK. Before joining JPMC, Mr. Farrell was the APAC COO for Equities Trading at Nomura, prior to that holding both regional (EMEA & APAC) and global roles (IB) in Operational Risk at Nomura and Russell Investments. Mr. Farrell has over 18 years experience in international financial services Risk Management across EMEA, APAC and the Americas.


Viktor Grinberg

Head of Compliance and Regulatory Technology, US


Senior Compliance and Regulatory Technology subject matter expert with global capital market experience. In addition to education overseas, completed BBA in Finance and Investments and MBA in Computer Information Systems at Zicklin School of Business (CUNY, Baruch College). Worked for several sell side, banking, and consultancy firms as a developer, application development manager, and product owner.
Started to work with Compliance and Regulatory Technology in 1998, participating in pilot implementation of OATS by one of 30 pilot US broker dealers. Designed and build various trading and regulatory reporting systems, performed regulatory reviews and assessments. Recognized industry expert in front office regulatory reporting. Currently run US Compliance and Regulatory Technology for Equities, Derivatives, and Global Prime and Finance at Deutsche Bank.

Glenn H. Hursh

Managing Director


Glenn is a Managing Director in KPMG LLP's Advisory practice in the Pittsburgh office. Glenn has over 25 years of risk management experience in the financial services industry, including 12 years in industry serving in various senior management positions in internal audit and regulatory compliance. Glenn also has over 15 years of experience providing enterprise risk management assessment, internal audit outsourcing and risk consulting services in the financial services industry.

Lester Joseph

Manager, Global Financial Crimes Intelligence Group


Lester Joseph is the Manager of the Global Financial Crimes Intelligence Group at Wells Fargo & Company. The primary mission of this Group is to provide intelligence on money laundering activity and financial crime trends to all parts of the company. Les joined Wells Fargo in March 2010 as the International Investigations Manager.

Prior to joining Wells Fargo, Les worked for the U.S. Department of Justice from 1984 to February 2010. From 2002-2010, he was the Principal Deputy Chief of the Asset Forfeiture and Money Laundering Section (AFMLS). He was a Deputy Chief in the Section since October 1991.

Les began his career with the Department of Justice in 1984 as a Trial Attorney in the Organized Crime and Racketeering Section. From 1981-1984, he was an Assistant State's Attorney in Cook County (Chicago), Illinois. He received his J.D. from The John Marshall Law School in Chicago and his B.A. from the University of Michigan.


McHenry Kane

Group Vice President, AML/BSA Strategies and Planning


McHenry Kane is the Senior Manager of the BSA/AML Strategies and Planning Unit within the SunTrust Banks, Inc. AML department. McHenry was the interim AML Director in October 2015 upon the departure of the former AML Director until the arrival of the new AML Director in March 2016 and has been the Senior Manager of the BSA/AML Strategies and Planning Unit since October 2013. In his role, McHenry manages OFAC sanctions compliance, acts as the BSA/AML/OFAC subject matter expert for third party risk management and business change risk assessment, and oversees the execution and reporting of the enterprise BSA/AML/OFAC risk assessment. In the past, McHenry created the AML and OFAC quality control functions over BSA/AML and OFAC procedures and processes internal to the BSA/AML and OFAC function. Prior to joining the SunTrust AML department, McHenry spent five years in the SunTrust Legal Department as the bank regulatory and AML/BSA attorney. In addition to advising the organization on bank regulatory matters, McHenry advised the AML Director on a wide range of matters relating to compliance with BSA/AML and OFAC requirements and otherwise supported the AML department by (i) monitoring and commenting on BSA/AML rule proposals and changes in law and (ii) negotiating BSA/AML and OFAC-related contractual commitments with suppliers and other third parties.
McHenry came to SunTrust's Legal Department in August 2008 from Hunton & Williams, LLP in Charlotte, N.C., where he represented several large financial institutions and hedge funds. His practice focused primarily on mortgage-backed securitizations and synthetic securitizations of commercial and residential real estate. McHenry advised on the capital treatment associated with these securitization transactions and drafted the documents effecting the transactions. Prior to working at Hunton & Williams, McHenry focused primarily on securities and tax law work at Moore & Van Allen, PLLC; Morris, Manning & Martin, LLP; and Deloitte & Touche LP, all in Charlotte, N.C.

Ni Kenney

Operational Risk AMA Framework, Governance, Capital & CCAR


Ni Kenney has over 15 years of Financial Services industry experience providing expertise in operations analysis, measurement strategy, and process enhancement. Most recently, she is responsible for leading AMA governance and oversight to strengthen and integrate AMA systems and the use of AMA elements in AMA Capital and Stress Testing process.
Ms. Kenney brings a wealth of analytical and strategic experience, and business insights to her AMA role from across her career.
In her current role, she has oversight of the overall Operational Risk AMA governance framework designed and implemented in coordination with the enterprise Basel program and other enterprise risk control programs. The governance framework ensures ongoing compliance with the qualification requirements and maintains the integrity, reliability, and accuracy of the Company's advanced systems. AMA Framework Governance & Capital Oversight team is accountable for ensuring consistent, repeatable, and verifiable implementation of the AMA program and systems across policies, standards, and procedures including roles, responsibilities and accountabilities; quality assurance and quality control framework, monitoring and reporting; change and issue management process monitoring; comprehensive and coordinated independent validation; risk reporting, monitoring and escalation; and process verification and approval of the health of the advanced systems. Ms. Kenney is also the process owner for the operational risk capital and the stress testing process. She maintains a sound process including effective challenge and governance for estimating operational risk losses and determines adequate capital for operational risk exposure.

She joined Capital One's Real Estate and Human Resources Division in 2001 providing planning, analytical and measurement, through the corporate portfolio footprint strategy and customer/associate experience surveys. Through these roles, she worked directly with senior executives to understand and deliver on business strategy by developing and implementing effective People and Location Strategies.

Ms. Kenney transitioned to the Operational Risk Management Division in late 2012 and was instrumental in designing, developing and deploying the enterprise-wide Scenario Analysis (SA) portfolio management process and processes for workshop identification and estimation, library maintenance, and workshop data pack creation.
Ms. Kenney obtained a Masters of Business Administration from Rensselaer Polytechnic Institute and BA in Architecture from North China University of Technology. She holds a variety of certifications including Business Process Manager Certification and International Architecture and Engineer Development Program from Lund University in Sweden. She has been recognized for her significant contributions with Capital One's 2014 Circle of Excellence Awards and the 2013 Financial Services Diversity Leadership Initiative Award.


Prasad Kodali

Head of Operational Risk, Risk Management


Prasad Kodali is the head of Operational Risk at CIT Group. He oversees the design and implementation of the Operational Risk framework to assess and manage Operation Risk across CIT.

Prior to CIT, Prasad was at Morgan Stanley where he built the Operational Risk measurement framework that includes policies, procedures, systems and statistical models. He was instrumental in building the Basel II Advanced Measurement Approach (AMA) based Operational Risk regulatory and economic capital models for all areas of Morgan Stanley. He also designed and managed the execution of the Scenario Analysis program globally.

In addition to his experience at Morgan Stanley, Prasad held senior positions at BNP Paribas where he developed hedge fund trading systems and Algorithmics where he built credit risk models and systems. Prior to that, Prasad worked in the software industry building products for aerospace manufacturing, network infrastructure and e-commerce.

Prasad earned a degree in mathematics from Osmania University in Hyderabad, India, a graduate degree in computer applications from National Institute of Technology in Rourkela, India, and is a GARP certified Financial Risk Manager.


Joshua A. Kotok

Chief Risk and Compliance Officer

First Savings Mortgage Corporation

Joshua Kotok is the Chief Risk and Compliance Officer at First Savings Mortgage Corporation. Joshua is an accomplished executive with demonstrated performance in leading operational and technology risk management and compliance initiatives. In addition, Joshua has identified and assessed operational and information technology risk from the regulatory and audit perspectives.
Prior to joining First Savings Mortgage Corporation, Joshua was the lead examiner for ongoing monitoring and targeted examinations of Freddie Mac's Operational Risk program for the Federal Housing Finance Agency (FHFA). Joshua also served as the Senior Manager of Operational and Technology Risk for the Making Home Affordable program where he led the development of the ORM framework and all supporting components. Joshua also has prior experience as a Big Four management consultant where he led several engagements for Financial Services clients specializing in operational, technology and compliance risk reviews, governance and supporting technology implementation (GRC).
Joshua holds a Bachelor of Science degree in Information Systems from Florida State University. Joshua is a Certified Fraud Examiner (CFE) as well as a Certified Information Systems Auditor (CISA). In addition, Joshua has held numerous industry association board positions including serving as the President and Education Director of the ISACA South Florida chapter and Vice President of the iCoast CIO council. Joshua is also a past presenter for the Global Association of Risk Professionals (GARP) and the Operational Risk North America conferences.

Janet Lerch

Chief Continuity and Technology Risk Officer


Janet Lerch has over 25 years of experience in the information technology and financial services industries. Janet joined U.S. Bank in May 2006 as Vice President in the Information Technologies group. She is currently the Senior Vice President, Chief Continuity & Technology Risk Officer responsible for Enterprise Business Continuity, Disaster Recovery, Crisis Management and Technology Risk.

She earned an undergraduate degree from the University of Minnesota. She is currently on the Board of Directors of Hammer Residences, and the Greater Minneapolis Crisis Nursery. She lives in Edina, MN with her husband and two children.


Gordon G Liu

EVP US Head of Global Risk Analytics


Mr. Gordon Liu is currently EVP, regional head of Global Risk Analytics, HSBC. He is responsible for the development and implementation of models used for calculating wholesale credit, and market and counterparty credit risk metrics; financial crime compliance including anti-money laundering and sanctions analytics, as well as regulatory compliance and operational risk analytics in the region. Additionally he is responsible for interacting with regulatory agencies in the region to ensure HSBC's compliance in quantitative aspects with the relevant risk and compliance regulations.

Before joining HSBC, Mr. Liu was a market risk model developer and manager at Citi Group and Merrill Lynch, responsible for VaR model development and systems implementation, and at Solomon Smith Barney for muni-bond trading systems development. Prior to that Mr. Liu had spent three years developing network management software in the telecommunication industry.

Mr. Liu received a Ph.D. in electrical and systems engineering from University of Connecticut, and his undergraduate and master degrees from Huazhong University of Science and Technology, Wuhan, China.


Joseph Lodato

Global Head of Compliance Technology and Surveillance


As a professional with more than two decades of leadership experience in the Financial Services industry, Joe Lodato offers a comprehensive understanding of the issues, trends, challenges and solutions facing CCOs in today's dynamic and volatile financial services organizations.
Joe's career success is based on strong and decisive leadership, combined with the ability to bridge the divide between technology and business and ensure alignment with corporate objectives delivered through technology. In Chief Compliance Officer and Chief Operating roles, Joe led the successful integration of technology to ensure compliance and drive productivity across all levels of the organization, and in a variety of settings, from startup organizations to large global services organizations, including Bank of America, Lehman Brothers, Barclays Capital and Alliance Bernstein.
Joe earned his degree in finance from the Lublin School of Business at Pace University in New York City and presently is the Global Head of Compliance Technology and Surveillance at Guggenheim Partners.

Kevin D. Mahn

President & Chief Investment Officer


Kevin D. Mahn is the President and Chief Investment Officer of Hennion & Walsh Asset Management, Mr. Mahn is responsible for all of the Wealth and Asset Management products and services offered at the Firm including the portfolio creation and portfolio supervision of the various portfolio strategies within the SmartTrust® series of Unit Investment Trusts (UITs). Mr. Mahn also was the Portfolio Manager of the family of SmartGrowth® Mutual Funds. These mutual funds were target-risk oriented "mutual funds of ETFs" designed to track the Lipper Optimal Indices. Mr. Mahn is the author of the quarterly "ETF and CEF Insights" and "Market Outlook" newsletters as well as a co-author of the book, Exchange Traded Funds: Conceptual and Practical Investment Approaches, © 2009 Riskbooks. Mr. Mahn is a member of the Forbes Investor team and a frequent contributor to the Forbes Intelligent Investing blog and the Seeking Alpha website. Prior to Hennion & Walsh, Mr. Mahn was a Senior Vice President at Lehman Brothers where he held several senior management positions, including CAO of the High Net Worth Product and Services group within Lehman's Wealth and Asset Management division as well as COO of Lehman Brothers Bank, during his eleven year tenure with the Firm. Mr. Mahn received his Bachelor's degree in Business Administration from Muhlenberg College and his M.B.A. in Finance from Fairleigh Dickinson University. Mr. Mahn has also served as an adjunct professor at Fairleigh Dickinson University within the Department of Economics, Finance and International Business. In 2015, Mr. Mahn received the "50 Under 50" award, which recognizes the College's top alumni business leaders under the age of 50, from the Silberman College of Business at Fairleigh Dickinson University. Mr. Mahn currently serves as Co-Chair of the NICSA UIT Industry Committee and won the 2014 NICSA MVP Award for his accomplishments in this role as well as the Rising Stars of Mutual Funds Award from Institutional Investor in 2009. Interviews with, as well as byline articles and insights from, Mr. Mahn have appeared in/on CBS News, CNBC, Fox Business News, Wall Street Journal, Investor's Business Daily, Fortune, Forbes, New York Times, Financial Times, USA Today, Bloomberg, Business Week, Reuters, Wall Street Week,, SmartMoney, Investment News, The and MarketWatch.

Daniel McKinney

Partner, Financial Services


Daniel McKinney is a New York-based Partner in Ernst & Young's Advisory Services practice. Dan leads the Operational Risk Management practice based in New York. He has approximately 25 years of industry experience in capital markets, banking and broker/dealer operations and operational risk management, compliance and audit. Dan has been responsible for leading engagements related to all aspects of operational risk framework development for major global financial institutions. This includes helping banks, asset managers, and insurance companies with the establishment of appropriate governance and oversight structures in support of their operational risk framework

Engagement experience
•Dan played an integral role in the development and deployment of Ernst & Young's operational risk management framework and approach in the US, including the development and integration of a suite of supporting tools and methodologies as part of Ernst & Young's Basel II service offering.

•He has led projects to develop and improve business processes making sure that adequate controls are maintained and key risks identified are managed in an effective manner.

•He has provided advisory assistance helping clients to enhance their risk reporting processes to both the Board of Directors and Senior Management

•Dan has also assisted clients with the development of revised processes to streamline and leverage existing risk and control focused efforts to develop more efficient approaches and support a risk convergence framework

•He has led projects designed to integrate Operational Risk Management into broader Enterprise Risk Management programs including working closely with other risk/ control functions such as IT Risk, Compliance,

•Dan has on numerous engagements developed a common enterprise risk framework including the development of risk appetite and thresholds, risk governance and escalation processes, as well as common process, risk and control taxonomy and data structures to facilitate improved enterprise wide risk reporting

Marco Migueis

Economist, Department of Banking Supervision and Regulation


Marco is a principal economist at the Banking Supervision and Regulation division of the Federal Reserve Board. Marco represents the Board at the Basel Committee's Working Group on Operational Risk (WGOR) and led analytical work on the development of the Standardized Measurement Approach (SMA). His operational risk experience also includes the examination of AMA and CCAR models of large US banks. Prior to working at the Board, Marco worked at the FRB of Richmond and Fannie Mae. Marco earned his PhD in Economics from the Massachusetts Institute of Technology."

Dolores (Lori) Miller

Managing Director, Head of Operational Risk


Dolores (Lori) Miller, CFA is Managing Director, Head of Operational Risk for AIG Investments. Lori is responsible for executing the Operational Risk framework for Investments including RCSAs, risk assessment, and governance. Lori works to promote a proactive risk culture through key processes around new business, model risk, and risk event reporting.
Prior to joining AIG, Lori was Head of Client & Operational Risk for Deutsche Bank GTB Americas region with responsibility for the development and implementation of methodologies, processes, and tools to measure, report, and mitigate key operational risks and emerging risk. Prior to Deutsche Bank, Lori was the Head of Bank Operational Risk Oversight for the Americas region at Credit Suisse. Before her Operational Risk roles, Lori was Managing Director and Head of Asset Management at AMBAC; head of Taxable Fixed-Income portfolio management at American Express; and was a private placement portfolio manager with AIG. Lori has her Bachelors in Finance and her MBA in Finance from The Ohio State University, and is a CFA.

Lourenco Miranda

Managing Director, Head of CCAR


Dr. Lourenco Miranda joined Société Genérale Corporate & Investment Bank in February last year as Managing Director Head of Capital Assessment, Planning & Review. At the present moment, besides Capital Planning, Dr. Miranda is Regional Head of Capital Management & Resolution. Within his 20+ years of experience, Dr. Miranda has held multiple leadership roles in Risk Management at internationally active Financial Institutions in multiple regions and different regulatory jurisdictions in more than 40 countries. Apart from that, Lourenco is a published author, either as a sole writer of books in Risk and Quantitative Finance or as an author of numerous articles in professional and academic peer-reviewed journals. Lourenco himself is a peer reviewer of professional and academic Journals in Finance as well as a regular contributor to the prestigious Risk Magazine (Incisive Media). For the past 25 something years, he has held faculty positions in several academic centers worldwide and he has been a regular speaker at major international conferences or seminars. He holds a PhD is Statistical Physics applied to Finance and Risk Measurement. Most importantly, though, Lourenco is the proud father of 11-year old triplets.

Ladd Muzzy



Ladd is a principal and subject matter expert at Nasdaq BWise - an industry leading Governance, Risk, and Compliance (GRC) solutions and services organization. Leveraging more than 20 years of experience specializing in the development, implementation, and coordination of risk management curriculums - including enterprise, operational, compliance, information technology, human resources, processing, strategic, reputation, regulatory, business continuity and resiliency, vendor, and internal audit risk - he assists customers with the challenge of implementing tools to support an automation risk strategy to meet stakeholder requirements.

Ladd has held senior risk management leadership positions as a consultant across a variety of industries in some of the world's largest and most complex organizations (former clients include: Citigroup, JPMorgan Chase, Bank of America, Wells Fargo, Deutsche Bank, OCC, Freddie Mac, Microsoft, Google, Pfizer, Johnson & Johnson, Duke Energy, Blue Cross & Blue Shield, General Motors, Ford, and Northwestern Medical Center). He has also lead risk management practices at Barclays Plc, Capital One, and the Bank of Montreal.

Ladd has worked closely with many internal (Board of Directors, executives, audit and risk committees, the business) and external (regulators, shareholders, advocacy groups, customers, and suppliers) constituents to understand and provide value-added risk insights to solve business and functional challenges. Select qualifications and expertise include:

•Evaluation and oversight of GRC and risk management software and system solutions
•Multi-functional experience with process integration and rationalization
•Diversified industry and global experience
•Board and executive advisory and support
•Identification mechanisms for the identification, assessment, evaluation, and prioritization of risk
•Method and process creation
•Policy creation and rationalization
•Regulatory and advocacy group relations
•Capital modeling and allocation
•Development and implementation of tailored business solutions
•Executive and management facilitator


Patrick Naim



Patrick Naim is the CEO of ELSEWARE and is widely recognized as an expert for operational risk modelling and quantification.

Patrick has an extensive experience in advising banks, insurance and energy companies for over 20 years in Continental Europe, UK, and North America.
Patrick is a frequent speaker on operational risk management, such as Oprisk USA & Europe in 2016. He is also the author of "Risk Quantification: Management, Diagnosis and Hedging" (Wiley, 2006), "Bayesian Networks" (Eyrolles, 2007) and "Bayesian Networks: a Practical Guide to Applications" (Wiley, 2008).

Patrick graduated from Ecole Centrale de Paris (M.Sc.) in economics and applied mathematics, and is Associate in Risk Management (ARM).



Brian Neary

Vice President, Chief Operational Risk Officer


Brian currently serves as Vice President, Chief Operational Risk Officer at The Hartford. In his current role, he manages the company's overall operational risk practices, and also oversees the business resiliency and model risk management functions for the company.

Brian has over 25 years of experience in the insurance industry and has been with The Hartford since 2002. At The Hartford, along with his risk management roles, Brian has worked in leadership roles in the Group Benefits division and the Technology organization, and also led both acquisition and divestiture efforts for the company's wealth management businesses.

Prior to his career at The Hartford, Brian worked at Prudential Financial in a number of leadership roles in both Finance and the Retirement Services division. He graduated from Cornell University.


Christopher Nestore

SVP and Head of Operational Risk Management


Nineteen years of banking experience with an emphasis on risk and controls. Mr. Nestore was recently appointed as the Head of US Operational Risk. He has been with TD for five years and has held a variety of roles in Risk and Finance including previous work leading the Segment Risk team in Operational Risk. Most recently, he was providing strategic oversight and assisting in the execution of the CCAR strategy.
Mr. Nestore initially joined Operational Risk Management in November 2013 as SVP- Segment Risk Director responsible for leading the Segment Risk Lead team that provides second line challenge to the major revenue producing US business lines. Business lines include: Retail Products and Distribution, Regional Commercial, Corporate & Specialty Banking, Wealth, Epoch and TDAF. He joined TD in April 2011 as the Head of Finance Governance and Shared Services where he led teams responsible for: Governance, Controls & Risk, Project Management Office, FDIC Liaison Team, Reconciliation Control Unit, General Accounting and Fixed Assets/ Accounts Payable.
Prior to TD, Mr. Nestore spent 10 years at Deutsche Bank as a Director in the Group Audit function where he covered a variety of areas within the Corporate and Investment Bank. He also held positions at JP Morgan, KPMG Consulting and Neuberger & Berman.

Gustavo A. Ortega

Head of Corporate Operational Risk Management


Gus is a risk practitioner in the financial services industry with over 15 years of experience. Currently, he is responsible for Operational Risk policy, governance, programs and framework, data management and reporting at AIG. Gus's primary responsibility is maintaining an integrated operational risk function that supports the company's three lines of defense accountability model and ensures regulatory requirements are met with respect to the design and implementation along with continuous refinement of the Operational Risk program across AIG. Prior to AIG, Gus held various senior positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley.



Vincent R. Pinelli

Managing Director, COO & Head of Audit Professional Practices


Vince Pinelli is Managing Director, COO & Head of Audit Professional Practices for Internal Audit for the Americas (IAA) at MUFG Americas. In his role, Vince is responsible for influencing and driving the overall strategy and objectives for Internal Audit across MUFG Americas Holdings Audit function, including Audit Practice direction, globally. He leads the teams responsible for Audit Professional Practices, Audit Governance, Audit Analytics, and Head Office Reporting. Vince is a member of both the Americas Audit Executive Leadership Team and Global Audit Leadership Team.
Under his leadership, Vince led the integration strategy and implementation of a holding company level Americas Internal Audit function, and has been recognized as a global leader across the global MUFG Affiliate Audit Offices in driving industry best practices in audit methodology, operations, GRC technology and risk-based taxonomies to meet heightened regulatory expectations. Before assuming this role in July 2014, he served as Chief Administrative Officer for the Bank of Tokyo-Mitsubishi UFJ Internal Audit Office for the Americas since 2010.
Prior to joining MUFG Americas, Vince served as Chief of Staff for the Internal Audit organization at Fannie Mae where he led Audit Practices and Operations. Vince also spent 5 years within the Internal Audit Department at American Express, where he held roles as an Audit Director and member of the Audit Leadership Team. He began his career as an auditor at Morgan Stanley
A CRMA, Vince holds a B.S. in Applied Economics and Management from Cornell University and is a member of the Institute of Internal Auditors (IIA), the Thomson Reuters GRC Customer Advisory Board, and a member of the IIAs North American Advocacy Committee.

Karthik Ramakrishnan

Senior Manager, Financial Services


Karthik is a New York-based Senior Manager in the Advisory Services practice of Ernst & Young LLP. Karthik has advised several banks and insurers on different enterprise and operational risk topics including risk governance, capital modeling and stress testing, scenario analysis and risk assessments, metrics, governance, risk appetite and reporting.

Prior to joining EY, Karthik was a vice president in the Operational Risk department at Morgan Stanley, responsible for the development and implementation of several aspects of the Advanced Measurement Approach framework and Stress Testing for operational risk.

Karthik holds an MBA from New York University
and an undergraduate degree from the Indian Institute of Technology.


Frederick Spencer CGEIT, ICBRR

US Chief Data Risk Officer


Fred Spencer is the US Chief Data Risk Officer at Societe Generale where he is leading an effort to establish a data risk management concentration in operational risk. Fred is a senior technologist, data architect and risk manager whom has held leadership roles in data management, risk management platforms, merger integration, vendor management and infrastructure at JP Morgan Chase, Bank of America and the Federal Reserve Bank of NY. Fred holds an MBA from Farleigh Dickinson University and recently earned CGEIT and ICBRR certifications.

Philip Petrosky

Head of US Risk Data Governance


Philip joined Deutsche Bank mid 2015 as Head of US Risk Data Governance to implement the newly formed FBO IHC function responsive to US regulator's enhanced prudential standards and the ECB BASEL 239 adherence. For 26 years prior to Deutsche Bank, my career followed the growth and evolution of Greenwich Capital Markets through various acquisitions and ultimately RBS ownership. My roles over this period ranged from data analysis and design, risk and finance technology manager, Head of Credit Administration, regional Risk COO and lastly in model validation governance. My career growth and the opportunities afforded to me can be closely coupled with the industry and regulatory demands for controls efficacy and data veracity with each role a new challenge for efficiency and accuracy within the context of commercially acceptable solutions. My education and preparation for a career in the securities and banking industry is unconventionally liberal arts with undergraduate and graduate studies in Literature and Music Theory and Composition, and my professional life started as a high school teacher.



Fenton Aylmer

MD, Head of Operational Risk


Fenton earned a BA in Literature and Philosophy from the University of Concordia in Montreal, Canada and an MBA from Trinity College Dublin, Ireland.

Fenton is the senior operational risk officer in charge of Business Practices and Conduct. In this capacity, he partners with regional and business ORM colleagues, other control functions, and Citi business counterparts, to identify, assess, and mitigate risk exposures that give rise to some of the industry's most significant operational losses. Fenton also leads cross functional initiatives aimed at addressing root causes of internal fraud in the both payments and the trading processes and infrastructure.

Prior to this role, Fenton has held various senior risk management roles at Citigroup. Including: Operational Risk Head for Citibank N.A., Citigroup's largest legal vehicle; Head of Enterprise Risk Management, North America; and Head of Citi's Regulatory Capital Risk Group. In this latter role, Fenton's team oversaw the calculation and control processes of Risk Weighted Assets (RWA) and reported on associated RWA impact of data quality, GAAP movement, and risk exposures. At this time, he was also a key advisor to the firm's business strategies and capital optimization efforts under the Basel II, IIa, and III regulatory capital regimes.

Prior to joining Citigroup, Fenton worked for four years as a consultant with Ernst & Young LLP. He managed projects for large US banks focusing on Basel II implementation and Credit Risk Management related issues. Before consulting, he worked for eleven years at the Bank of Montreal (BMO). He began his career with the Bank as a retail and then wholesale credit officer. He spent his last three years at BMO managing the Treasury Credit Department.


Peter Warrack

Director AML FIU


Peter is the Director, Anti-Money Laundering (AML) Advisory, and Compliance Officer with the Bank of Montreal (BMO). He also manages ‘special projects' and advises on major AML/CFT investigations and is a Certified Bitcoin Professional. He is formerly the Director Risk Intelligence at BMO.

Prior to his current role he built two highly capable AML Financial Intelligence Units (AML FIUs) at the Royal Bank of Canada (RBC) and BMO often described as "Universities of AML".

Peter was recruited to Canada by RBC leaving behind a successful career in law enforcement in the UK. In Canada, he successfully built and pioneered RBC's intelligence -led fraud prevention approach setting the standard for ‘the culture of intelligence' and intelligence-led analytics before specializing in AML.

Since coming to Canada, Peter has been a proponent of joint / law enforcement investigations and actively involved with law enforcement in the legal sharing of information and best practices, which has resulted in numerous arrests and the interdiction of crime.

In January, 2016 Peter initiated a joint public/private sector partnership to address human trafficking and sexual slavery in Canada, collaborating with law enforcement, FINTRAC, peer banks, government, and NGOs, the first of its kind in Canada and the subject of much and continuing success.

Peter frequently presents and publishes on subjects including intelligence, fraud, money laundering, risk, human trafficking, and AML / Blockchain is often referred to as a practical academic and thought-leader. His contribution to the AML profession was recognized by his peers in 2011 when he received the Association of Certified Money Laundering Specialists (ACAMS) Professional of the Year Award.

In 2016 Peter obtained his Certified Bitcoin Professional designation and was a guest speaker at the largest blockchain training conference in the world held in Toronto. Peter's work in providing thought leadership in this area and the links between cryptocurrencies and human trafficking continues in liaison with industry peers, law enforcement, and the technology sector internationally.



Gayle Woodbury, CIA, CISA, CCSA, CTPRP

Managing Director


Gayle Woodbury is an experienced operational risk executive with expertise in governance, risk and compliance (GRC), third-party vendor management, and control design and assessment, with a demonstrated track record for driving collaboration and organizational change. She is recognized for using a unique blend of business, audit, communication, and technology skills to transform business requirements into effective and efficient enterprise-wide solutions. Woodbury has more than 15 years of experience leading audit, risk management, compliance, and process improvement initiatives within the financial services, manufacturing, telecommunications, and technology industries. Most recently, prior to joining Crowe Horwath, she was a Senior Vice President at U.S. Bank, where she led both the third-party risk management and enterprise GRC programs.

Mike Dempsey

Director, Financial Services Advisory


Mike Dempsey is a Director at KPMG specializing in ERM, Operational Risk, and third party risk management. He has more than 20 years of risk management, regulatory, and governance expertise developed through his experience at the Federal Reserve Bank, Depta Bank / Hypo Real Estate Group, Credit Suisse, and UBS PaineWebber. Mike joined KPMG from the Federal Reserve Bank of Richmond where he was the lead examiner and team leader for Large Bank Supervision based in Charlotte. Prior to the Fed, Mike was regional head of Operational Risk / IT Risk & Security and global head of business continuity at Hypo Real Estate Group based in Munich, Germany and Depfa Bank based in Dublin, Ireland from 2007-2009. Mike also managed investment banking operational risk and BCP teams during his tenure at Credit Suisse (2000-2007).

Ihab Dana, CBCP

Head of Business Continuity Management US


Ihab Dana is responsible for U.S.-based operations in Capital Markets, Wealth Management International. A dynamic leader with 15 years of experience in multiple aspects of the financial industry including business resilience, crisis management, corporate security, disaster recovery, risk and control of operational risk. Ihab has a proven track record in implementing organizational strategies, operational planning and training programs. Specializing in crisis management; assessment of potential business impact, definition of critical, time-sensitive business functions, design and development of work area business continuity plans. Prior to joining RBC in May 2010, Ihab held leadership positions at Morgan Stanley, Credit Suisse, and Bank of America.

Ihab have served as the liaison officer to local, state, federal and international authorities for contingency planning on Pandemic Influenza and during actual crisis events such as September 11th 2001, SARS Outbreak in Hong Kong, Northeastern U.S. Blackout of 2003, Southeast Asia Tsunami, Hurricane Katrina, NYC Transit Strike of 2005, Hurricane Ike in August 2008, and Hurricane Sandy in October 2012.

In addition, Ihab received national recognition for assisting in saving 3,500 Morgan Stanley employees from 2 and 5 World Trade Center on September 11th 2001.

Ihab volunteered as an advisor to multiple UN agencies and am a member of the New York University's International Center for Enterprise Preparedness to increase collaboration between the private and public sectors on business resiliency and crisis management practices.
Ihab hold a Master's Degree in Business Administration (MBA in Finance) from Fairleigh Dickinson University, a Bachelor's Degree in Mathematics and a Bachelor's Degree in Business Administration, Concentration in Marketing from Ramapo College of New Jersey.

In addition to speaking at many financial services industry conferences, Ihab have been quoted in articles in industry publications including "Wall Street Journal", "New York Times,", "New Yorker", "Washington Post", and "American Society of Industrial Security" (ASIS) and in published books such as "Heart of a Soldier", and "Out of The Blue".



Tonia Durfee

Director ORM Capital


Tonia Durfee, PhD, is a director of Operational Risk Capital at Credit Suisse, New York. She spent over 10 years in operational risk leading loss collection, training, policy development, quantification, scenario analysis and risk identification efforts. Prior to joining CS, Tonia was Senior Vice President in different risk management and advanced analytic roles at Citizensbank. Her former training is in advanced modeling, information systems and economics. She co-authored more than 30 research papers. Her recent interests include the use of artificial intelligence in finance, cybersecurity, and data analytics for decision support.

Heyna Deepa Patel

Senior Vice President, Senior Segment Risk Manager


Senior Vice President with 25+ years experience in the Banking & Finance Industry:
Strengths: Compliance & Risk Management, BSA-AML Compliance, Policy Development and Management, Profitability Analysis & Product Development, Audit and Internal Control development and assessment,.
Selecting and establishing an Enterprise Risk Management system, developing Risk register, Key Risk Indicators and designing and evaluating control effectiveness.
25 years includes experience at Big 4 CPA firm, International bank and US Regional Bank (The Huntington National Bank) and Global Bank (JPMC) as Risk Manager, Auditor, Product Manager and Finance Manager.

Beale Opsahl-Ong

SVP Operational Risk Insights


Beale Opsahl-Ong is a Senior Vice President, Operational Risk at Wells Fargo & Company in McLean, VA. He leads the Operational Risk Insights team, which is responsible for risk identification, risk appetite, key risk indicators, scenario analysis, and predictive analytics. Beale is active in operational risk industry forums especially around scenario analysis.

Beale started his career working as a scientist for GE Global Research and later worked in different roles for GE Capital, Wachovia, Freddie Mac and Capital One focused on operational risk, credit risk, and process improvement.

Beale is a certified Six Sigma master black belt and holds a Ph.D. in physics from University of California, San Diego and B.S. and A.B. degrees in physics and mathematics from Duke University.


Joe Peddle

Third Party Risk Leader, SVP Operational Risk


Joe Peddle has been with GE Capital since December of 2004 and is the Third Party Risk Leader and SVP of Operational Risk.

In this role, Joe has been responsible for developing the third party operational risk framework across the GE Capital business units. This includes development of risk assessment procedures and key risk indicators, integration of third party monitoring and controls, and oversight of third party business disposition activities. Most recently, Joe has been responsible for unwinding certain Operational Risk elements as GE Capital is the first financial institution to receive FSOC approval for SIFI de-designation.

Prior to his current role, Joe has held various leadership roles within GE Capital and General Electric including Productivity Leader, Global Sourcing Finance Leader, and Global Sourcing and Real Estate Manager. In these positions, Joe was responsible for negotiating direct and indirect sourcing opportunities, leading the financial planning cycles, and implementing Sourcing compliance and performance metrics. Joe was also responsible for the digital technology implementation of GE Capital's Records & Information Management program. Additionally, Joe was the Controller for GE's Global Business Services division, implementing Sarbanes-Oxley internal controls and controllership enhancements from 2002 through 2004.

Prior to GE, Joe was with Hewitt Associates in Norwalk, CT and Lincolnshire, IL as Project Leader, managing Fortune 100 clients' Defined Contribution plan mergers and leading quality initiatives. He was also Director of Client Services and Vendor Relations for FM Facility Maintenance, a national commercial property maintenance and construction management firm.


Dimitris Bartzilas

Head of ORM Capital


Dimitris has over 12 years' experience in OpRisk management. He has been with Credit Suisse since 2010 and heads the global Operational Risk Capital & Modelling department which is responsible for the regulatory & internal capital processes including AMA, ICAAP, CCAR, etc. Before CS he was with Lloyds bank and he is a mathematician by training.

Gary D'Aquilla

VP Operational Risk, ERM


Gary leads the operational risk management program oversight across the MassMutual enterprise, specializing in information risk management, third party risk management, risk modeling, and predictive analytics. Prior to joining MassMutual, Gary held the position of Vice President of Risk Management at Genworth Financial as well as a variety of operations positions at GE spanning defense systems, aircraft engines, environmental quality, facilities management, product distribution, and process quality.

In addition to over 17 years as a risk professional, Gary earned a M.S. in Applied Statistics from Union College and a BS in Mathematics from Fairfield University. Gary is a certified GE Six Sigma Master Black Belt. He currently holds memberships with Risk Management Association and the Risk Management Society and is the former chairperson for the Insurance Operational Risk Roundtable group.



Daniel Varghese

SVP Corporate Audit, Operational Risk


Daniel Varghese is an Audit Director, Senior Vice President responsible for coverage of Bank of America's Global Risk Framework audits focusing on Operational Risk Management at the enterprise and business lines. Prior to joining Bank of America in 2011, Dan was the Firm Operational Risk Manager at Morgan Stanley's Global Wealth Management and Asset Management business lines. Dan was also part of the implementation of the Operational Risk Framework at Morgan Stanley and Bank of New York Mellon. This includes design and implementation of the Risk Control Self-Assessment, Internal Loss Data, Scenario Analysis, Key Risk Indicator Programs and methodology for CCAR/DFAST. Prior to that Dan was working at KPMG in their Financial Services Practice in audit/internal audit engagements. Dan has about 23 years of Financial Services experience in Operational Risk, Internal Risk Reviews, Financial Audits, Internal Audits, and SOX implementation.
Varghese holds a Bachelor of Science degree in Accounting from NYIT and an Executive Masters in Business Administration from City University of New York at Baruch College.

Craig Spielmann

Global Head of Enterprise Risk Management Strategy


First Data - Craig is Global Head of Enterprise Risk Management Strategy and is responsible for developing and implementing the ERM Framework Elements, Integrating Risk Management into the Business Strategy, executing Top Risk Assessments, developing and driving the RCSA and Scenario Analysis Programs, ERM Training, Bank Sponsorship Risk Analysis, collecting and reporting External Events and leading the ERM Technology Program's Strategy and Architecture.
RBS - MD - Head of Operational Risk Management for the Americas where he was responsible for driving risk practices and governance to comply with the Federal Reserve's Cease & Desist Order over America's businesses. Craig designed major changes to RBS's risk framework and compensation program to align with the Federal Reserve's Compensation Initiative and Dodd -Frank. He also implemented regional level scenario analysis on major industry exposures such as DDOS, foreclosures practices, and Model Risk Management program. He also co-chaired the Americas Compliance and Operational Risk Committee and was a member of the IT Risk Committee, ORM Capital and Vendor Management Committees. In addition, Craig was also the
RBS - MD - Global Head of ORM's Systems and Analytics where he developed advanced analytical risk systems and ran the Global Risk Data Aggregation Initiative for ORM.
Citigroup - SVP/ CAO and Head of Risk Management for Global Technology Operations. Craig created and developed the firmware IT Risk Management Approach and Culture Initiative, developed a business approach to application risk classification, led the Executive Committee member and key driver of Citi's IT Risk Reengineering Initiative, Chaired the business wide Electronic Communications Committee.
J.P. Morgan - Head of JPM's Horizon Risk & Advisory Business. Craig created JPMorgan's Horizon GDC Solution deployed at J.P. Morgan and throughout the top institutions in the financial industry. Won several risk and technology awards including "Best Operational Risk Assessment Software," Received a Patent on "Measuring and Managing Operational Risk". Closed 26 major deals with top financial companies and regulators such as: The Federal Reserve Bank, Merrill Lynch, Credit Suisse, Prudential, The World Bank, Bank of China, Hong Kong Monetary Authority, Swiss Re, Bank of Tokyo - Mitsubishi, ABSA, Bradford& Bingley, British Petroleum, Kasikorn Bank, Developed an industry standard methodology for operational risk convergence .
J.P. Morgan - Head of Information Technology Risk Management . Craig built J.P. Morgan's first Global IT Risk Department and initiated significate changes such as forming and chairing the Global IT Governance Committee, rolling out RCSA ‘s globally, defining key performance metrics and creating regular dialogue with regulators around the world.
RiskTao, LLC - Craig is the CEO & Founder of RiskTao, LLC which specializes in Enterprise Risk Training and Advisory Services.
Education: Graduated from Iona College with a Double Major in History and Communications

Glenn Peters

Global Solution Architect


Glenn Peters leads the global IBM Watson FSS Solutions Architects group. Glenn and his team have extensive experience implementing risk management enabling technology globally leveraging the flexibility and capability of IBM OpenPages GRC Solutions and the Watson Cognitive Solutions.

Glenn has delivered many IBM OpenPages solutions globally for large customers and, along with product deployment and process redesign expertise, provides strategic consulting for organizations to develop an actionable risk management strategy.
Glenn has a strong technology and data integration background and is experienced in delivering solutions that can leverage the broader risk data required for advanced risk analytics.
Glenn is a regular presenter at risk industry events, leads regular risk strategy discussions with IBM's many customers, and is often involved in kicking off new risk solution implementations to develop a forward looking approach.


Evan Sekeris

Partner, Finance & Risk


Evan G. Sekeris is a Partner in the Financial Services practice of Oliver Wyman, based in Washington, D.C.. His areas of focus are operational risk, stress testing and model risk management. Evan's background is in the measurement and quantification of credit risk and operational risk.  His primary focus is currently on supporting institutions in building operational risk modeling for stress testing, developing their risk identification process and developing their model risk management frameworks.
Some of his recent client engagements include:
For a foreign global bank, helped them develop a comprehensive operational risk framework for their US based IHC. Ensured both integration of the framework in their international framework as well as US regulatory compliance.
For a large internationally active US bank: supported major change of course in CCAR operational risk stress estimates a few months prior to submission in reaction to regulatory guidance.
For a large regional bank: built their CCAR loss projection model and wrote the documentation for the full CCAR operational risk submission.
For a global bank conducted a validation of their operational risk modeling framework for CCAR
  Prior to joining Oliver Wyman, Evan was the Head of Risk Consulting for Financial Institutions for Aon in Columbia, Maryland. He was in charge of building Aon's risk consulting practice for financial institutions and managed multiple teams based in North America and Europe to deliver services to clients worldwide. Previously, Evan was an Assistant Vice President of the Federal Reserve Bank of Richmond, where he created the center of excellence for operational risk which served the System needs for operational risk related matters. The team was in charge of the supervision of all AMA and CCAR banks in the US and developed the Fed's CCAR model for operational risk.
Evan earned a B.A. and M.A. in Economics from the Université Catholique de Louvain in Belgium. He received an additional M.A. as well as his Ph.D. in Economics from the University of California at Los Angeles.

Edward Hida

Global Leader, Risk & Capital Management, Partner | Deloitte Advisory


Edward is the Global Leader of Risk & Capital Management and Partner in Deloitte Advisory. He has over 30 years of experience and serves some of our largest clients in various financial services sectors including banking, insurance, securities and asset management. Edward has substantial experience consulting on a variety of financial risk management and capital markets issues, including: enterprise risk management, economic and regulatory capital, stress testing including CCAR, credit risk management, market risk, systemic risk, model validation, trading and risk management systems, operational risk, treasury and investment operations and internal control and risk management infrastructure including risk data aggregation. He has completed a wide range of risk management consulting assignments for major banks, derivatives and securities dealers, insurance companies, finance companies, hedge funds, exchanges, clearinghouses and payments providers internationally. These assignments have spanned the range of risk management issues from policies, procedures, governance and infrastructure to methodology, quantitative techniques and systems.
He has been editor of our series of global risk management surveys including Deloitte's Global Risk Management Survey, 10th Edition, was author of Systemic risk: an overview of forthcoming systemic risk information requirements in PRMIA's Premia member publication, was co-author of Deloitte's The value killers revisited; A risk management study, Improving Bank Board Governance: The bank board member's guide to risk management oversight and Getting Bank Governance Right: The bank board member's guide to risk management oversight, and was co-author of Deloitte's Risk Management in the Age of Structured Products. He authored the chapter Systemic Risk Information Requirements in the Handbook on Systemic Risk by Cambridge University Press, and co-authored several chapters in the book by Institutional Investor, Asset/Liability Management of Financial Institutions: Maximizing Shareholder Value through Risk-Conscious Investing.



Muffasir Badshah

Financial Economist


Dr. Muffasir Badshah is a senior quantitative operational risk specialist working in the supervision and regulation department at the Federal Reserve Bank of Chicago.
His operational risk experience includes examination of AMA and CCAR models for large and complex US Banks. Prior to joining the Federal Reserve System, Dr. Badshah worked in the advanced analytics department at the Dow Chemical Company specializing in forecasting and predictive modeling. His research interests include operational risk, counterparty credit risk, model risk management and bank regulation.

Dr. Badshah earned his Ph.D. in Statistics with an interdisciplinary focus on Financial Mathematics from Florida State University.

Rajat Baijal

Head of Enterprise Risk


Rajat Baijal is the Head of Operational Risk & Control for Cantor Fitzgerald. He is responsible for designing and embedding a robust Operational Risk Framework across the banking/brokerage institution. This includes articulating and implementing a robust Risk & Control Self Assessment (RCSA), Risk Event Management and ICAAP process. Rajat has an MBA in Finance and has previously worked for Lloyds Banking Group and Aviva specialising in global implementation of their Operational Risk Framework.

Robert T. Stewart



Dr. Robert T. Stewart is an economist working in the supervision and regulation department at the Federal Reserve Bank of Chicago as a quantitative operational risk specialist.
Prior to joining the Federal Reserve System, Dr. Stewart worked for more than seven years at three different major United States banks in various roles around the quantitative aspects of consumer credit. His research interests include operational risk, credit cards, and bank regulation.
Dr. Stewart earned his Ph.D. in economics from Fordham University.

Jitendra Rathod

Senior Examiner


Jitendra Rathod works at the Federal Deposit Insurance Corporation (FDIC), having previously been at the Federal Reserve Bank of New York, J.P. Morgan Chase, Freddie Mac, National City Bank and ABN AMRO. He has worked in various areas of risk management functions, including risk policy and governance, stress testing, Comprehensive Capital Analysis and Review (CCAR), Dodd-Frank Act Stress Testing (DFAST), Basel II and economic capital, model risk management, modelling and performance measurement. Rathod was a key member of the Basel qualification team and the examiner in charge for risk, credit risk, operational risk, model risk, stress testing, CCAR and DFAST. He has spoken at various risk management conferences around the world

Guest Speakers

Franklin Donahoe

Chief Information Security Officer- Global Information Security Office


Franklin Donahoe has over 25 years of experience in cyber and physical security. He has consulted, and worked in, some of the top global multi-national companies such as Deloitte, Costco and T-Mobile, in the technology, healthcare, and global wholesale/retail sectors. He has experience developing and executing strategy, operations, and budgets for the protection of enterprise information assets and managing security programs. He also has executed successful fraud, executive, and physical protection programs. He currently is the Chief Information Security Officer for Mylan Pharmaceuticals, one of the largest generics and specialty pharmaceutical companies in the world, manufacturing and marketing more than 2,700 different products to retail, wholesale, government and institutional customers. Franklin is also a Board Member of Lynx Technology Partners, one of Inc. Magazine's fastest-growing private companies and ranked among the top US security companies.

Tom Hardin

Tipper X

The FBI's most productive cooperating witness in Operation Perfect Hedge

Tom Hardin is the CEO of Tipper X Advisors, LLC and previously spent much of his career as an investment analyst focused on equities in the technology sector, most recently as a junior partner in a long/short hedge fund seeded by a well-known billionaire investor. In 2008, as part of a cooperation agreement with the Department of Justice, Tom assisted the U.S. government in understanding how insider trading occurred in the hedge fund industry. Known as "Tipper X," Tom became one of the most prolific informants in securities fraud history, helping to build several of the 80+ individual cases in "Operation Perfect Hedge," a Wall Street house cleaning campaign that morphed into the largest insider trading investigation of a generation. Since resolving his case, Tom consults and speaks on human risk, ethics and compliance issues from the front line perspective to investment firms, corporations, business and law schools. As a complement to existing legal and regulatory compliance efforts, Tom highlights real-world emotions, temptations and rationalizations that are not often discussed, understood or addressed by compliance personnel and C-Suite occupants. Tom holds a B.S. in Economics with a Finance concentration from the Wharton School at the University of Pennsylvania and is the subject of an upcoming CNBC documentary.