Pre-conference workshop 1, March 23, New York

WORKSHOP 1: Increasing and demonstrating the value of operational risk

"Energize ORM" - the purpose will be to make your ORM practice exciting, sought after as a practice and attractive to top talent. ORM can play a key role in helping businesses achieve their long-term business goals and assist them to take advantage of opportunities that are within risk appetite. This workshop is designed to put ORM "on the map "as a major contributor to the organizations success.

Led by Craig Spielmann, Former, Head of Operational Risk, RBS AMERICAS

8:30 Registration and breakfast

9:00 Introduction

  • Regulatory environment
  • Obstacle to creating a successful ORM program
  • Lessons learned from the 2008 crisis
  • Role of compensation
  • Building an effective ORM team
  • Three lines of defense

10:30 Morning coffee break

11:00 Driving a "Business Risk" approach - How to make ops risk exciting and sought after

  • Creating a risk philosophy and proactive risk culture
  • Balance of knowledge vs. risk
  • Connection to senior business executives
  • Business, goals strategy and relationship to ORM

12:30 Lunch

1:30 Relationship of risk elements and reporting - How does it all come together

  • Business information cycle
  • Scenarios practices
  • Risk assessment approaches and techniques
  • Use of internal and external loss data
  • Techniques for measuring materiality

3:00 Afternoon coffee break

3:30 Measurement and reporting

  • "Triangle approach" and "Risk data aggregation"
  • Creating multi- dimensional metrics
  • Issue management approaches and exercise
  • Key ORM maturity indicators
  • Board reporting
  • Regulatory challenges and direction

Speaker's biography

Craig has over 30 years of enterprise & operational risk management, Business, & Technology Risk gained from working with the world's top financial institutions (RBS, Citigroup, J.P. Morgan, Dean Witter, & Merrill Lynch). Craig is currently the Founder & CEO of RiskTao, LLC, a risk training and advisory business that provides risk-training workshops to businesses and individuals.

Recently, Craig was the Global Head of Operational Risk Systems & Analytics at RBS, where he led the Operational Risk Risk Data Aggregation initiative .He created and rolled out a global reporting and analytics reporting platform, which automated risk committee reports and dashboards.. Prior to this role, Craig was Head of Operational Risk for RBS - Americas. He created an Americas governance process, co-chaired the Americas Compliance and Operational Risk Committee and ran regional level scenarios and risk assessments, worked closely with the Federal Reserve Board of Governors and Senior business leaders to design and implement a comprehensive risk based compensation program which was cited as a "model program. "

CAO and Head of Global Operations Risk Management - Citigroup. Designed an IT Risk Program that used business input tot drive risk factors. Linked the risk factors to policies and technology service levels. Implemented a 3rd lines of defense model that included sampling of test results by the 2nd line. Saved Citi $100MM on a risk mitigation program that was deemed unnecessary.

Head of JPM's Horizon Risk & Advisory Business - Created JPMorgan's Horizon Operational Risk Management Solution deployed at J.P. Morgan. He successfully commercialized Horizon into a solution and risk advisory business for JP Morgan and was in JPM's 1999 Annual Report and cited in the Chairman's letter to shareholders. He won several risk and technology awards including "Best Operational Risk Assessment Software," Received a Patent on Measuring and Managing Operational Risk, Closed 26 major deals with top financial companies and regulators globally such as The Federal Reserve Bank, Merrill Lynch, Credit Suisse, Prudential, The World Bank, Bank of China, Hong Kong Monetary Authority, Swiss Re, Bank of Tokyo - Mitsubishi, etc

Dean Witter Reynolds - Communication Security Officer, Applications Development,
Merrill Lynch - CMA Marketing and Training, Data Communications Analyst
Craig Graduated from Iona College with a double major in History and Communications. In addition, he is a 2nd Degree "Black Sash" in Northern Shaolin Kung Fu and Yang Style Tai Chi, Chin Na, and weapons.

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