OpRisk North America

Benchmark best practices and innovation with the largest global community of operational risk experts.

​​​​​​​We’ve gone virtual! North America's largest fully interactive discussion dedicated to operational risk

Join 400+ senior professionals across a four-day agenda highlighting the practical, forward-looking insights and innovative solutions firms need to cope during the current crisis and ensure best practices within their operational risk functions.


  • Hear how the regulators are contextualizing controls in crisis and associated expectations

  • Learn from the North American experts paving the way for innovation and excellence in operational risk, with perspectives from PNC, HSBC Goldman Sachs, AIG and more

  • Gain the practical tools you need to manage during crisis and manoeuvre the new BAU, with contributions from Credit Suisse, MUFG, Commerzbank and more

  • Our exciting new formats: easy to use and accessible ‘Quickfire Demonstrations’ and Think Tanks through to our Black Tie Virtual Cocktail Party and Book Launch

  • Virtual networking: participate in exclusive chat groups and virtual briefings happening throughout the conference

Benefit from going virtual
  • Access event content at your convenience: never miss a session again with on-demand viewing

  • Meet with the right people: make use of our smart AI-powered match-making tool for the ultimate networking experience

  • Explore our knowledge hub: benefit from additional exclusive Risk.net reports, webinars, surveys and articles

Kevin Greenfield

Deputy comptroller for operational risk

Office of the Comptroller of the Currency

Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).

In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.

Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.

Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.

Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.

Tom Kartanowicz

Regional CISO

Commerzbank AG

Deborah Hrvatin

Chief risk officer

CLS Group

Deborah joined CLS in 2019 as Chief Risk Officer, overseeing the risk function globally. As a specialist in risk management and strengthening controls, she is responsible for CLS’s risk management framework and for building an enhanced culture of risk identification, challenge and mitigation. Deborah is also responsible for enhancing CLS’s risk dialogue across our ecosystem, with the objective of further improving systemic risk awareness and mitigation.

Deborah joined CLS from Citigroup, where she was Global Head of Operational Risk Management for the Institutional Clients Group. Prior to joining Citigroup in 2017, Deborah spent 22 years with Deutsche Bank, where she held several leadership roles including Head of Operational Risk for the Americas region and the Global Corporate Finance division and Chief Operating Officer for the Global Securitization Group. Deborah began her career in financial services as a commissioned bank examiner with the Federal Reserve Bank of New York.

Deborah received her BBA and MBA in International Finance from Hofstra University.

Lazaro Barreiro

Director, governance and operational risk policy

Office of the Comptroller of the Currecy

Lazaro Barreiro is the Director for Governance and Operational Risk Policy within the Operational Risk Policy Division at the Office of the Comptroller of the Currency (OCC). In this role, Mr Barreiro manages a team responsible for establishing governance and operational risk policy and guidance for the agency. He assumed these duties in 2016.

Prior to his current role, Mr Barreiro served as an Assistant Deputy Comptroller for the OCC's Pittsburgh Field Office. He has more than 31 years of financial services examination experience with the OCC, the former Office of Thrift Supervision, and the U.S. Securities and Exchange Commission.

Mr Barreiro holds a bachelor's degree in finance from Florida State University and a master's in business administration in information technology from Barry University.

Flora Sah

CRO, data technology and enterprise initiatives

Bank of America

Flora Sah is the Chief Risk Officer for Global Risk Management at Bank of America. She is the lead risk partner and central delivery conduit, responsible for driving ownership, execution, and oversight between the technology teams and the horizontal risk functions to provide a holistic view of all risks and create robust future state strategy and implementation roadmap.

Before joining Bank of America, Flora was the executive advisory council at Gerson Lehrman Group, responsible for business advisory and technology consulting. Prior to that, Flora held multiple leadership roles at State Street Corporation, including COO of Enterprise Risk Management, Head of Risk & Regulatory Technology, and CTO & Head of Vendor Risk Management. Before joining State Street Corporation, Flora spent several years at Cambridge Technology Partners where she led consulting practices in financial services, retail, and healthcare industry.

Flora holds a M.S. in Engineering Management from Northeastern University and a B.S. in Industrial Engineering and Information Systems from the University of Massachusetts at Amherst.

Ken Radigan

Chief executive officer


Ken has held high-level posts in prominent multinational insurance corporations, and acted as a risk management consultant in the financial industry.  From 2014 to 2015, he served as the Chief Risk Officer (CRO) of the US and Bermuda operations of Aspen, where he developed and administered a risk management framework and headed multiple global functions, including the operational risk department. 

From 1988 to 2014 he held a variety of positions at AIG, ultimately serving as CRO of the Casualty and Global Risk Solutions divisions.  Ken holds a B.A. in Mathematics from the University of Dayton, as well as numerous professional designations, including:  Professional Risk Manager (PRM), Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), and Associate in Surplus Lines Insurance (ASLI). 

Ken has also been an active volunteer for PRMIA, holding the following positions: Member of the Board of Directors, Treasurer, Chair of the Finance Committee, Chair of the Ethics Committee and Regional Director of the New York Chapter.

Michael J Abriatis

Chief operational risk officer

PNC Bank

Michael J. Abriatis serves as PNC's Chief Operational Risk Officer. His is responsible for leading the PNC Operational Risk program. This includes both defining and implementing the PNC's Operational Risk program as well performing independent risk management activities.

He previously served as Chief Operating Officer for Corporate and Institutional Banking. In this role he was responsible for building the C&IB Business Risk Office as well as client analytics, communications, sales reporting, Canada Branch oversight, continuous improvement projects, and client experience initiatives.

Abriatis joined PNC in 2003 and has held numerous positions across PNC. Previous positions include Sr. Basel Program Manager, CFO Corporate Banking, CFO Wholesale Bank (National City Bank), Sr. Sourcing Manager and Business Improvement Consultant.

Michael has an undergraduate degree from Washington & Jefferson College and a MBA from Case Western Reserve's Weatherhead School of Business.



Focussing on 6 key themes:

  • Resilience

  • The new BAU

  • Cyber risk

  • Third party risk

  • Emerging risk

  • Fincrime

  • World-class op risk

Now we've gone virtual, what's new?


  • Think Tanks: exchange insights with your industry peers on pressing challenges from the impact of COVID-19 through to cyber risk and the evolution of op risk
  • Cyber Risk (Virtual) Congress: keep up to speed with practical tools that your firm can use to fend against hacks and attacks with contributions from Commerzbank, SocGen, and Wells Fargo
  • Climate risk panel: understand how firms are quantifying climate risk, from stress testing and CSR through to asset-liability
  • Mental health and pandemic briefing: in an era of crisis, remote working and economic stability, how can your firm effectively manage the associated risk?
  • Resiliency Clinic (Chatham House Rules): how does your firm rate your own internal approach and do you measure up to regulatory expectations?
  • Black tie virtual cocktail party and meet the author book launch

Cyber Risk Summit (Oct 19-20)

2019 was by far the worst year on record for cyber breaches. According to the Ponemon Institute’s 2019 Cost of a Data Breach Report, the average cost of a data breach reached its highest to date at $3.92 million.

The sheer number of breaches increased by an imposing 54% in the first half of 2019, with nearly 4,000 publicly disclosed breaches during that time. In total, more than 4.1 billion records have been exposed this year.

Join this dedicated stream across October 19-20 to understand how your firm can quantify and mitigate cyber risk. Hear from industry experts actively finding and implementing new solutions and strategies to fend against cyber hacks and attacks, encouraging robust data governance and ensuring compliance.


Key Themes
Who you'll meet
Benefits of virtual

If you have any queries regarding OpRisk North America or Cyber Risk Summit, please contact the appropriate person below: