Deputy comptroller for operational risk
Office of the Comptroller of the Currency
Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).
In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.
Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.
Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.
Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.
Arthur Lindo (Art)
Deputy director for policy
Federal Reserve Board's Division of Supervision and Regulation
Dolores (Lori) Miller
Lauren Venezia Nayyar
Global Head of Operational Risk
PGIM Private Capital
Director, head of digital records | control management | records management office
Dr. Jeevan Perera is currently the Risk Manager for the Orion space vehicle. The Orion is NASA's new spacecraft which will replace the Space Shuttle, service the International Space Station, and then return astronauts to the moon and eventually mount expeditions to Mars. Dr Perera has been with NASA for 20 years. In his current capacity, he is responsible for risk management policies, processes and analytical tools that ensure the successful deployment and operations of this new spacecraft. He oversees both quantitative and qualitative risk analysis processes and provides technical direction to a team of risk analysts. Formerly as the International Space Station Risk Manager, he designed, developed, implemented and improved the Program's risk management processes through a phased, systematic approach setting the standard for NASA’s risk practice. Prior to his work in risk management, he has worked in different technical fields in support of many NASA programs and projects. These duties have included management responsibility for versions of the primary and back-up flight software for the Space Shuttle and development responsibility for other software used aboard Space Shuttle and International Space Station missions.
Dr. Perera has been a member of the Board of Trustees for a local homeowners association, has provided legal advice to the United Space School, a foundation for international space education that brings student from around the world for focused classes on space related disciplines. He often presents on space topics at schools, universities, public events and international conferences. Dr. Perera has both a Jurisprudence Doctorate (law) and a PhD in Industrial Engineering.
Head of Cybersecurity, Data & Technology Risk & Compliance
Managing director, operational risk management, technology and cybersecurity
Mandar has over 20 years of engineering and risk management experience across Technology Operations, Governance and Audit, helping organizations meet business objectives through technology. Currently he is serving as a Managing Director at Citigroup in the Operational Risk group. Prior to Citi, Mandar was the Global CTRO at TD Bank Group, before which he served as the CTRO and CISO at the Bank of Montreal. In his prior career, Mandar has worked extensively with financial institutions globally through leadership roles at Cisco Systems, Inc., Accenture LLC, Alvarez & Marsal LLP, KPMG LLP and Ernst & Young LLP.
Mandar is an active member of the professional community and has presented at industry forums like Risk.Net, RSA and IAPP Conferences. Additionally, he is active in various profesional organizations such as ISACA, IAPP and ISC2 and has served as the Chair of the Canadian Banking Association’s CIRT (CISO Forum). He holds the CISSP, CIPP, CISA, and PMP certifications.
Editor, risk management
Tom Osborn is the desk editor of Risk.net’s risk management coverage. Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications. Tom holds a bachelor’s degree in English literature from the University of Warwick, UK.
Managing Director, Head of Risk Supervision
SG CORPORATE & INVESTMENT BANKING
Michele's career at Société Générale began in 1993 and has held positions in Internal Audit, Investment Banking Division, managed multiple teams within the Operations Division, Head of Operational Risk and currently is Head of Risk Supervision for the Americas.
Michele was appointed as Head of Risk Supervision in July 2016 reporting to the Chief Risk Officer. She is responsible for defining the strategic goals, missions, day-to-day management of Operational Risk Management, Data and Technology Risk, Third Party Risk Management, Cyber Security Risk Management and Global Risk Monitoring teams in order to promote a secure, profitable and sustainable platform.
Michele received a Masters in Finance from the St. Joseph's University, Philadelphia, PA and a B.S. in Accounting from St. Joseph's University. Michele has successfully obtained series 99 regulatory license.
Financial Economist, Supervision, Regulation and Credit
THE FEDERAL RESERVE BANK OF RICHMOND
Filippo is a financial economist in the Quantitative Supervision and Research (QSR) unit of the Federal Reserve Bank of Richmond. Filippo joined the Richmond Fed in 2014 after earning his doctorate in Finance at the University of Arizona. Prior to moving to the US, Filippo worked one year for Toro Assicurazioni S.p.a. (now Assicurazioni Generali S.p.a.) and obtained his master degree in Actuarial and Statistical Science from the University of Turin. Since he started working for the Richmond Fed he has been heavily involved in Operational Risk as both modeler and examiner.
Third-party risk management director
Global Head of Financial Service Go-To-Market
Fusion Risk Management
With many years of experience deploying business continuity and risk management platforms globally, Rich Cooper oversees customer success and business development for large, global accounts.
Rich has more than 20 years of experience in the business continuity and risk management marketplace, running programs and implementing software in both Europe and North America for some of the world’s largest organizations. He has an MBCI certification from the Business Continuity Institute.
Climate Finance Advisors, BLLC
Stacy Swann (Founder & CEO) the CEO and Founding Partner of Climate Finance Advisors, a benefit LLC based in Washington, DC with expertise in banking, development finance, and climate change. During her career, Ms. Swann has held senior positions with the International Finance Corporation (IFC), as well as with the US Department of Treasury, Enron Corporation, and other organizations. For more than twenty-five years she has worked with investors, financial institutions, and policymakers on mainstreaming climate considerations across both investment and policy and has expertise in blended finance, climate finance, climate-smart fiscal policies, and approaches to identify, assess, and manage climate risk.
In addition to leading Climate Finance Advisors, Ms. Swann is the Chair of the Export-Import Bank of the United States (EXIM) Council on Climate and sits on the Board for the Montgomery County Green Bank the United States’ first county-level green bank and is Chair of its Investment Committee. She is also a member of the Steering Committee/Board of the Global Water Partnership, a global action network of more than 3,000 Partner bodies in 179 countries focused on building sustainable water systems globally.
Vice president operational risk
Shelly, in her role as VP Operational Risk at Daily Pay, is responsible to establish an operational risk framework from ground up, evaluate and mitigate emerging risks, and create a risk informed culture in a hyper growth business. Daily Pay is a leader in the On Demand Pay industry and Shelly is enabling business growth by continually improving its operational processes and Institutionalizing risk management by design. Prior to DailyPay, Shelly spent 10 years at American Express in various first and second line roles. In her last role at Amex, she led global operational risk for Travel Lifestyle Services (TLS) business in 22 markets, responsible to evaluate and mitigate business risks and risk oversight functions like Compliance Risk Assessment, Process Risk Self Assessment, Third Party Lifecycle management, Business Self Testing etc. She also spearheaded the build of control framework, oversight in emerging markets like China and Manila, and Global Business Travel, an AXP critical joint venture. She also had solid experience in Privacy Laws having worked in Privacy organization and partnering closely with Privacy, compliance and Legal on a regular basis. Shelly has a Technology background and is hands on to work with technology in assessing technology processes for risks or working on enhancements to risk management processes and programs.
Shelly likes to volunteer her time at St Joseph’s Center and Community Food Bank of NJ. She also volunteers to teach elementary kids math and coding.
Chris is a member of Milliman’s Cyber Risk Solutions (CRS) practice group. The practice delivers a portfolio of risk consulting services, such as enterprise risk design, cyber risk assessment and quantification, test and build projects, operational risk assessments, enterprise risk management (ERM) education and training, and ERM technology evaluation. The CRS practice uses diagnostic consulting strategies to understand an organization’s enterprise risk goals and challenges and then customize solutions to deliver required business results.
Chris has 15 years of professional experience. His experience includes work in the banking, insurance, capital markets and card sectors helping clients assess and mitigate risk.
Prior to joining Milliman, Chris was a Senior Manager in Accenture’s Finance and Risk Management Consulting practice, delivering work for global financial service clients. Additionally, Chris served as an active duty Naval Officer and has multiple overseas deployments.
Professional experience and subject matter advisory includes:
- Cyber Security metrics and governance
- Financial Service Regulatory and Compliance initiatives
- Risk Management
- Corporate and Risk Governance
- Financial Services operating model and cost reduction
- Regulatory remediation and responses
- Legal department risk and optimization
- Leading large cross functional projects and teams
- BS Political Science, University of Wisconsin–Madison
- MBA, University of Chicago – Booth School of Business
Head of Operational Risk Measurement and Analytics
Nedim Baruh leads the Operational Risk Capital and Analytics function at J.P. Morgan Chase ("JPMC") and is responsible for the Operational Risk Capital and Stress Testing processes.
Most recently, Nedim has been leading JPMC's effort to enhance its Scenario Analysis program by developing factor based models to assess its material risks. This work will help JPMC bridge the gap between operational risk measurement and management.
Prior to joining JPMC, Nedim was part of the Algorithmics Operational Risk advisory function and led many client engagements in the operational risk space.
Nedim has a B.S. in Economics from the University of Pennsylvania.
Senior bank examiner, operational risk governance
Federal Reserve Bank of New York
Rick is a Senior Bank Examiner. He joined the Operational Risk Governance unit at the New York Fed in December, 2011 in the Financial Institutions Supervisory Group (FISG).
Rick began his career as a municipal finance attorney, then joined J.P. Morgan & Co., where played a variety of roles in markets and investment banking. In the late 1990s, Rick joined J.P. Morgan's original operational risk development team. There, he was responsible for framework development tasks and loss data collection and reporting systems. While at J.P. Morgan, Rick chaired the IIF subcommittee that drafted the finance industry's recommendations for Basel II event type categories, and later participated in the definition of loss data recording standards for the Operational Risk data eXchange (ORX). Before joining the Fed, Rick was an operational risk framework consultant for RiskBusiness International, designing customized taxonomic models and structured risk management programs for institutional clients.
Rick has been a writer, speaker and business school instructor on operational risk topics. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University, and a J.D. from University of Connecticut School of Law (Law Review, lead articles editor).
Enterprise Risk Management Architect
Keith is the Enterprise Architect at Rocket Central responsible for leading the design and implementation of an Integrated Risk Management capability that aims to ensure future loss for the Rocket family of companies is kept within the company’s risk appetite as efficiently as possible. His experience in the risk management space spans 20 years, starting when he created the Information Security function at Quicken Loans, which he led for 10 years. He then created the Enterprise Risk Management function and led that for over 5 years where the team performed fully quantitative risk assessments across the enterprise as well as aligned process and technology across many GRC functions at the company.
Global head of conduct risk
Tanya joined Credit Suisse in January 2017 from Citi where she spent 16 years in various senior Business, Risk and Compliance roles; her most recent roles included the North America head of conduct risk and head of risk management practices for the US & Latin America International Private Banking Business.
At Credit Suisse Tanya is the global conduct risk head focused on the continual development of the Global Conduct Risk Strategy. She is a regular speaker on Conduct Risk at the biannual risk.net training industry training forum. Tanya obtained a Masters in International Affairs from Columbia University in New York, NY in May 2000 and a Bachelor of Arts in International Careers from the Lehigh University in Bethlehem, PA.
Director, Product Management, Risk & ESG Products
Scott is a leader in Product Management for the Risk & ESG businesses at ServiceNow. He has been with ServiceNow for over 10 years, holding various roles in sales, partner alliances, solution consulting, and product management. He was the initial global solution architect for GRC, launching the GRC business of ServiceNow. With more than 20 years of practitioner experience, Scott brings expertise from varied disciplines and industries, such as banking, insurance, consumer products, and technology.
Independent operational risk management consultant
Yakut Akman brings 35 years of diverse banking experience to her role of Chief Third Party Management Officer. She has responsibility, authority and accountability for the end-to-end Third Party Management Program, and leads global efforts to strengthen Citi's organizational framework, as well as processes and tools to manage third party risk.
Yakut's Citi career started in Istanbul, Turkey, as a Management Trainee. She then managed several trading support groups in New York ranging from Capital Markets and Fixed Income to Foreign Exchange, and was instrumental in establishing Citi's Interest Rate Derivatives Operations in the early 1990s. In 1996 she transferred to London as Director of Trade Services in Europe, managing Citibank's main service delivery hub in London supporting Europe.
Yakut is known for her abilities to connect operational details to the strategic business vision and drive meaningful change - an approach sharpened by many years in Operation & Technology and her role as Program Director in in Citi's Internal Audit, overseeing critical Investment and Consumer banking businesses, and also serving as Deputy Chief Auditor of Citi's Student Loan Corporation.
Prior to her current role, Yakut served as Global Head of Risk Management for Citi's Enterprise Infrastructure. Her responsibilities covered all operational risk disciplines including Information Security, Continuity of Business, and Third Party Management.
Yakut is a member of the Information Systems Audit and Control Association (ISACA) and is certified in CISA (Certified Information Systems Auditor). She is a Magna Cum Laude graduate of Mount Holyoke College with a degree in Economics.
Carl E. Case III |Principal | Financial Crimes Compliance Technology Leader
Ernst & Young LLP
Mobile: +1 703 475 7646 | [email protected]
Carl Case is a Principal and the US Financial Crimes Compliance Technology Consulting leader for EY. In this role, he assists EY’s clients in bringing analytics, automation, AI, and other innovative technologies to bear in their fight against financial crimes. Carl also leads development of the EY FinCrime Platform and Cognitive Investigator, a suite of state-of-the art financial crime monitoring and investigations technologies employed by EY clients globally, to increase the efficacy and efficiency of their financial crimes programs. Carl holds an MBA from Columbia University and is a graduate of the United States Naval Academy, where he commissioned as an officer in the US Navy.
Brian L. Ferrell
Principal | Americas Financial Crimes Compliance Advisory Leader
Thomas P. O’Donnell
Principal | Financial Crimes Compliance Co-Leader
Ernst & Young LLP
Tom O’Donnell is the Co-Lead of the EY Financial Crimes Compliance practice, based in New York. He is an experienced compliance executive who has over 20 years of experience in providing consulting services to the banking industry, specializing in the areas of anti-money laundering, USA PATRIOT Act, Bank Secrecy Act, Office of Foreign Assets Control, and Foreign Corrupt Practices Act compliance and regulatory matters. Tom brings vast global experience, including extensive knowledge of the global regulatory landscape impacting clients operating across the world. He assists clients with large-scale program transformation, operating model redesign inclusive of the transition to managed services options across both the Business and Compliance functions, and regulatory response and remediation. A recognized and authoritative speaker at leading industry conferences and events relating to financial crime topics, he brings firsthand experience working with clients to solve their most complex, international business challenges.
Head of Operational Risk
Gus Ortega is an accomplished risk management executive with over 20 years of work experience for multi-national global financial institutions. He is currently the Vice President, Head of Technology, Innovation and Operations risk management at Voya Financial. Prior to joining Voya Financial, Gus was the Head of Operational Risk Management at AIG directly responsible for the global Operational Risk program including Business Continuity and Third-Party Risk Governance and Oversight.
Gus also held various senior risk positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley throughout his 20 years of work experience in the industry. He is an active advocate for Operational Risk Management and most recently was the keynote speaker at the World Bank Operational Risk Workshop in Washington D.C., Gus is also the co-author of The Fundamentals of Operational Risk for Insurers, a Risk.net book published in 2017.
Head of model validation
Evan's background is in the measurement and quantification of credit risk and operational risk. His primary focus is currently on supporting institutions in building operational risk modeling for stress testing, developing their risk identification process and developing their model risk management frameworks.
Some of his recent client engagements include:
For a foreign global bank, helped them develop a comprehensive operational risk framework for their US based IHC. Ensured both integration of the framework in their international framework as well as US regulatory compliance.
For a large internationally active US bank: supported major change of course in CCAR operational risk stress estimates a few months prior to submission in reaction to regulatory guidance.
For a large regional bank: built their CCAR loss projection model and wrote the documentation for the full CCAR operational risk submission.
For a global bank conducted a validation of their operational risk modeling framework for CCAR
Prior to joining Oliver Wyman, Evan was the Head of Risk Consulting for Financial Institutions for Aon in Columbia, Maryland. He was in charge of building Aon's risk consulting practice for financial institutions and managed multiple teams based in North America and Europe to deliver services to clients worldwide. Previously, Evan was an Assistant Vice President of the Federal Reserve Bank of Richmond, where he created the center of excellence for operational risk which served the System needs for operational risk related matters. The team was in charge of the supervision of all AMA and CCAR banks in the US and developed the Fed's CCAR model for operational risk.
Evan earned a B.A. and M.A. in Economics from the Université Catholique de Louvain in Belgium. He received an additional M.A. as well as his Ph.D. in Economics from the University of California at Los Angeles.
Risk Solutions Executive
Mark Hofberg is an accomplished risk management leader with over 20 years of industry experience. He previously served as a leader in a variety of audit, risk and compliance management functions within retail, wealth, and investment banking at Bank of America. Mark currently serves customers as Risk Solutions Executive within ServiceNow’s financial services division. Prior to joining ServiceNow, Mark served as RSA Archer’s field risk officer for US and Canada.
Mark has held various senior leadership roles at Accenture, Bank of America, RSA and now guides customers on their integrated risk transformation journeys with ServiceNow. He is passionate about the evolution of risk management, emerging risks, and the utilization of technology to optimize business outcomes. Mark has co-authored white papers on impacts of technical debt, digital risk, and has a patent on optimization of technology decisions (US 8,321,363 · Issued Nov 27, 2012) along with a patent pending process risk prioritization model. Mark holds a bachelor’s degree in engineering from North Carolina State University.
Head of operational risk Americas
Director non financial risk management, head of NFRM infrastructure coverage