Think Tanks

Think Tanks



Virtual Think Tanks

Monday, May 4, 2020



Live Discussion Groups | Monday, May 4

Network with your industry peers in an informal virtual discussion group led and moderated by leading practitioners. Join the dialogue of your choice with 7-10 of your professional colleagues exploring the pressing issues keeping you awake at night. A brief introduction will be made by the moderator followed by a series of questions open to the participants in a free-flowing discussion allowing you to gain and share insights.

Benchmark with your peers on one or more of the below virtual think tanks!


What's on the agenda?


Evolving scope of operational risk: new roles and responsibilities

09:00 - 10:00

  • How are your industry peers allocating resource and responsibility?

  • How is technology and digital transformation encouraging this transformation?

  • What new departmental structures are emerging?

**Registration is full**

Penny Cagan

Managing Director


Penny is a Managing Director and Head of Operational Risk Governance for the Americas with MUFG Union Bank, where she currently manages the Operational Risk framework, practices, regulatory responses and core programs. Operational Risk & Regulation magazine awarded Penny three awards for her contribution to the field of operational risk, including a special industry award in 2011. Penny has published widely, including authoring the chapter on Risk and Control Self Assessments for the PRMIA Operational Risk Manager Handbook.

Jay Newberry

Lecturer, ERM program

Columbia University

Lecturer, ERM Program, Columbia University
Managing Director, Head of ORM Framework, Citi (retired)
Principal, Greenwich Risk Management Consulting

Jay Newberry has over thirty years of experience in risk management.  He is currently a Lecturer in the Enterprise Risk Management Program at Columbia University teaching courses in Operational Risk Management, and Traditional Risk and ERM Practices.

Jay recently retired from Citigroup where he was responsible for the global Operational Risk Policy and Framework for identifying, assessing, monitoring, and communicating operational risk and the overall effectiveness of the control environment.

His responsibilities included standards for Risk Identification and Monitoring, spanning risk appetite, key operational risks and key indicators, and concentration risk.  He was also responsible for standards for Scenario Analysis and related stress loss forecasting processes.

In addition, Jay established and oversaw the independent verification processes for operational risk covering Basel AMA and CCAR and has facilitated a number of key global operational risk management governance committees.

Jay led U.S. regulatory relations for operational risk and partnered across Citi on global regulatory matters.

In his most recent role, he had responsibility for developing Citi’s Lessons Learned Policy and program, spanning all risk types.

Jay’s prior experience at Citi included leadership positions in developing and executing credit risk analytics, portfolio derivatives, risk capital, and credit portfolio management tools.  He began his banking career as Senior Analyst in Citi’s Corporate Finance Analysis Department where he engaged in marketing initiatives and credit approvals for the large corporate market.

Currently Jay is Principal, Greenwich Risk Management Consulting, focused on Enterprise Risk Management and Operational Risk Management in the financial services industry.

Jay earned his BA degree in Economics from Middlebury College and his MBA from the Tuck School at Dartmouth.



How you can screen the risk horizon to identify new threats and trends earlier

10:30 - 11:30

  • How are your peers detecting and mitigating risks earlier?

**Registration is full**

Daniel Harris-Gorelov

Compliance, governance & operational risk professional

Independent Consultant


Anticipating the operational impact of COVID-19: what will the post-pandemic landscape look like?

12:00 - 13:00

  • Working from home: the new business as usual?

  • Will this encourage new expectations? How will firms comply with regulatory expectations?

**Registration is full**

Waqas Khan

Operational risk and market risk expert



COVID-19: defending against opportunistic cyber attackers

13:30 - 14:30

  • How has COVID-19 impacted cyber security and risk? 

  • How are your peers managing cyber risk in the era of remote working and limited resource?

**Limited spaces remaining**


Mark Feeley

Research director

Chartis Research

Mark has over 30 years’ experience in global capital markets, consulting and associated technologies, focusing on risk management, front- and middle-office platforms and data management. Before Chartis he held executive positions in large global financial institutions, consultancies and FinTechs, in various roles including platform and software development, solution architecture, large-scale program management, vendor selection and implementation, and strategy development and execution.

With a background covering the front, middle and back office, Mark brings to Chartis a holistic view of business, technology and regulatory issues across the enterprise, and how these issues can be addressed by leveraging appropriate technology solutions. His primary focus has been risk technology, and his work in this area includes: leading the global teams for risk technology at RBS Capital Markets and AIG; working with middle- and front-office technology teams at Barclays Capital; extensive consulting experience with major consulting organizations including EY and Deloitte; and extensive vendor experience, including time at Algorithmics and Misys (now Finastra). Mark has an MA from Oxford University and is a Fellow of the Institute of Chartered Accountants in England and Wales.

Our 2020 partners

With the unique combination of financial services, technology and regulatory expertise, IBM RegTech enables institutions to make more timely and risk-aware decisions. We apply the latest advancements in artificial intelligence, machine learning and automation to the risk and compliance process, increasing operational efficiency, accelerating insight and improving transparency. This greater oversight and understanding helps our clients preserve institutional trust and enhance value to their shareholders and customers alike.

To learn more about IBM financial crime and regulatory compliance solutions, visit and follow us on Twitter @IBMFintech

OneTrust Vendorpedia™ is the largest and most widely used technology platform to operationalize third party risk, security, and privacy management. More than 4,500 customers of all sizes use OneTrust to offer the most depth and breadth of any third party risk, security, and privacy solution. To learn more, visit or connect on LinkedIn.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network —Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Milliman is an independent, privately owned, global professional services firm. Our legacy is actuarial science; we have become a global leader in actuarial services, risk and predictive analytics. Our background and business model is driven by our client focus using rigorous quantitative techniques applied to risk assessments and modeling.

Milliman’s Cyber Risk Solutions (CRS) is composed of a cross-functional team with complementary skills sets:

  • Enterprise Risk Management and Operational Risk
  • Emerging threat detection and modeling
  • Consumer behavioral data and time series analytics
  • Data sciences, including predictive modeling
  • Regulatory remediation
  • Actuarial science

Milliman CRS understands the quantification of operational risks such as conduct, vendor, cyber, reputational, climate, disgruntled employee, etc. is becoming ever more important. We understand where models that quantify risk are beginning to fail and how decision makers can take actionable steps to mitigate financial losses.

RSA offers business-driven security solutions that provide organizations with a unified approach to managing digital risk that hinges on integrated visibility, automated insights and coordinated actions. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user access control; and reduce business risk, fraud and cybercrime. RSA protects millions of users around the world and helps more than 90 percent of the Fortune 500 companies thrive and continuously adapt to transformational change. For more information, go to

Cutover is a fast-growing technology company based in London and New York. Founded in 2015, Cutover now has over 60 employees and continues to grow. In 2019, Cutover raised $17 million in a Series A funding round led by Index Ventures. The company has a number of major clients, including four of the top ten global financial institutions, two of the top three US banks by size and three of the top five investment banks globally.

Cutover is a leader in work orchestration and observability and is the only platform that allows you to plan, rehearse, orchestrate and analyze work involving humans and technology. Cutover eliminates outdated approaches like static spreadsheets and weekend calls so teams can accomplish work quickly and effectively.

Fusion Risk Management provides cloud-based software solutions for operational risk, business continuity, third-party risk, IT disaster recovery, and crisis and incident management. Built on the Salesforce Lighting Platform, our products help organizations achieve operational resilience, empowering them to make data-driven decisions and mitigate risks within their organizations.