09:00 – 10:00
Evolving scope of operational risk: new roles and responsibilities
How are your industry peers allocating resource and responsibility?
How is technology and digital transformation encouraging this transformation?
What new departmental structures are emerging?
Penny is a Managing Director and Head of Operational Risk Governance for the Americas with MUFG Union Bank, where she currently manages the Operational Risk framework, practices, regulatory responses and core programs. Operational Risk & Regulation magazine awarded Penny three awards for her contribution to the field of operational risk, including a special industry award in 2011. Penny has published widely, including authoring the chapter on Risk and Control Self Assessments for the PRMIA Operational Risk Manager Handbook.
Lecturer, ERM program
Lecturer, ERM Program, Columbia University
Managing Director, Head of ORM Framework, Citi (retired)
Principal, Greenwich Risk Management Consulting
Jay Newberry has over thirty years of experience in risk management. He is currently a Lecturer in the Enterprise Risk Management Program at Columbia University teaching courses in Operational Risk Management, and Traditional Risk and ERM Practices.
Jay recently retired from Citigroup where he was responsible for the global Operational Risk Policy and Framework for identifying, assessing, monitoring, and communicating operational risk and the overall effectiveness of the control environment.
His responsibilities included standards for Risk Identification and Monitoring, spanning risk appetite, key operational risks and key indicators, and concentration risk. He was also responsible for standards for Scenario Analysis and related stress loss forecasting processes.
In addition, Jay established and oversaw the independent verification processes for operational risk covering Basel AMA and CCAR and has facilitated a number of key global operational risk management governance committees.
Jay led U.S. regulatory relations for operational risk and partnered across Citi on global regulatory matters.
In his most recent role, he had responsibility for developing Citi’s Lessons Learned Policy and program, spanning all risk types.
Jay’s prior experience at Citi included leadership positions in developing and executing credit risk analytics, portfolio derivatives, risk capital, and credit portfolio management tools. He began his banking career as Senior Analyst in Citi’s Corporate Finance Analysis Department where he engaged in marketing initiatives and credit approvals for the large corporate market.
Currently Jay is Principal, Greenwich Risk Management Consulting, focused on Enterprise Risk Management and Operational Risk Management in the financial services industry.
Jay earned his BA degree in Economics from Middlebury College and his MBA from the Tuck School at Dartmouth.
Head of operational risk
Dolores (Lori) Miller, CFA is Managing Director, Head of Operational Risk for AIG Investments. Lori is responsible for executing the Operational Risk framework for Investments including RCSAs, risk assessment, and governance. Lori works to promote a proactive risk culture through key processes around new business, model risk, and risk event reporting.
Prior to joining AIG, Lori was Head of Client & Operational Risk for Deutsche Bank GTB Americas region with responsibility for the development and implementation of methodologies, processes, and tools to measure, report, and mitigate key operational risks and emerging risk. Prior to Deutsche Bank, Lori was the Head of Bank Operational Risk Oversight for the Americas region at Credit Suisse. Before her Operational Risk roles, Lori was Managing Director and Head of Asset Management at AMBAC; head of Taxable Fixed-Income portfolio management at American Express; and was a private placement portfolio manager with AIG.
Lori has her Bachelors in Finance and her MBA in Finance from The Ohio State University and is a CFA.
Chief European Economist
Before joining HSBC as Chief UK Economist in December 2011, Simon worked as an economist and senior manager at the Bank of England. Over a twelve year period he held a number of roles in the Monetary Policy, Financial Stability and Markets areas of the Bank. For several years he was responsible for briefing the Monetary Policy Committee on financial market developments, although immediately prior to joining HSBC he headed the team analysing the outlook for UK demand and output. Simon also worked for two years at the Monetary Authority of Singapore, gaining valuable insight into East Asian economies.
10:30 – 11:30
How you can screen the risk horizon to identify new threats and trends earlier
How are your peers detecting and mitigating risks earlier?
**Registration is full**
12:00 – 13:00
Anticipating the operational impact of COVID-19: what will the post-pandemic landscape look like?
Working from home: the new business as usual?
Will this encourage new expectations? How will firms comply with regulatory expectations?
**Registration is full**
13:30 – 14:30
COVID-19: defending against opportunistic cyber attackers
How has COVID-19 impacted cyber security and risk?
How are your peers managing cyber risk in the era of remote working and limited resource?
**Limited spaces remaining**
Mark has over 30 years’ experience in global capital markets, consulting and associated technologies, focusing on risk management, front- and middle-office platforms and data management. Before Chartis he held executive positions in large global financial institutions, consultancies and FinTechs, in various roles including platform and software development, solution architecture, large-scale program management, vendor selection and implementation, and strategy development and execution.
With a background covering the front, middle and back office, Mark brings to Chartis a holistic view of business, technology and regulatory issues across the enterprise, and how these issues can be addressed by leveraging appropriate technology solutions. His primary focus has been risk technology, and his work in this area includes: leading the global teams for risk technology at RBS Capital Markets and AIG; working with middle- and front-office technology teams at Barclays Capital; extensive consulting experience with major consulting organizations including EY and Deloitte; and extensive vendor experience, including time at Algorithmics and Misys (now Finastra). Mark has an MA from Oxford University and is a Fellow of the Institute of Chartered Accountants in England and Wales.
With the unique combination of financial services, technology and regulatory expertise, IBM RegTech enables institutions to make more timely and risk-aware decisions. We apply the latest advancements in artificial intelligence, machine learning and automation to the risk and compliance process, increasing operational efficiency, accelerating insight and improving transparency. This greater oversight and understanding helps our clients preserve institutional trust and enhance value to their shareholders and customers alike.
To learn more about IBM financial crime and regulatory compliance solutions, visit ibm.com/RegTech and follow us on Twitter @IBMFintech
OneTrust Vendorpedia™ is the largest and most widely used technology platform to operationalize third party risk, security, and privacy management. More than 4,500 customers of all sizes use OneTrust to offer the most depth and breadth of any third party risk, security, and privacy solution. To learn more, visit vendorpedia.com or connect on LinkedIn.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network —Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com
Milliman is an independent, privately owned, global professional services firm. Our legacy is actuarial science; we have become a global leader in actuarial services, risk and predictive analytics. Our background and business model is driven by our client focus using rigorous quantitative techniques applied to risk assessments and modeling.
Milliman’s Cyber Risk Solutions (CRS) is composed of a cross-functional team with complementary skills sets:
- Enterprise Risk Management and Operational Risk
- Emerging threat detection and modeling
- Consumer behavioral data and time series analytics
- Data sciences, including predictive modeling
- Regulatory remediation
- Actuarial science
Milliman CRS understands the quantification of operational risks such as conduct, vendor, cyber, reputational, climate, disgruntled employee, etc. is becoming ever more important. We understand where models that quantify risk are beginning to fail and how decision makers can take actionable steps to mitigate financial losses.
RSA offers business-driven security solutions that provide organizations with a unified approach to managing digital risk that hinges on integrated visibility, automated insights and coordinated actions. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user access control; and reduce business risk, fraud and cybercrime. RSA protects millions of users around the world and helps more than 90 percent of the Fortune 500 companies thrive and continuously adapt to transformational change. For more information, go to rsa.com.
Cutover is the Work Orchestration and Observability platform that drives greater business outcomes with a new model of working. We orchestrate humans and machine automation to improve performance and radically compress timelines. We have proven success helping world-class organizations with technology delivery and release, operational resilience, and transformation.
Cutover uses automated runbooks to plan, orchestrate, and analyze complex work. Our customers replace the chaos of multiple spreadsheets and fragmented communications, with a single intuitive platform. Teams can achieve more in less time, making more efficient use of resources.
Real-time visibility and detailed analytics deliver greater control, precision, and agility. This enables organizations to move quickly with confidence, reducing the risk of disruption and customer-facing incidents.
Fusion Risk Management provides cloud-based software solutions for operational risk, business continuity, third-party risk, IT disaster recovery, and crisis and incident management. Built on the Salesforce Lighting Platform, our products help organizations achieve operational resilience, empowering them to make data-driven decisions and mitigate risks within their organizations.